Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

VCRUNTIME140_1.dll not found // Firefox opens, but only shows a blank page and does not connect to any website.

  • 1 réponse
  • 1 a ce problème
  • 558 vues
  • Dernière réponse par Sören

more options

Dear Mozilla-Community, I have the following problem:

After deinstalling a Microsoft Visual C++ 2015 redistributable, I got the error message attached below (in German): "VCRUNTIME140_1.dll was not found. Problem could be solved by reinstalling the programme". Firefox could still be opened, and showed my latest bookmarks, but would not connect to any website.

After that I tried the following things (various times) to solve the issue: - Reinstall Microsoft Visual C++ 2015 redistributable (x86 / x64) - Manually install missing .dll-file - Reinstall Firefox - Refresh Firefox - Restart the computer

None of these solutions worked. When reinstalling Firefox, I always get the error-message attached below ("VCRUNTIME140_1.dll was not found.").

I would appreciate any help!

Kind regards, Sören

Dear Mozilla-Community, I have the following problem: After deinstalling a Microsoft Visual C++ 2015 redistributable, I got the error message attached below (in German): "VCRUNTIME140_1.dll was not found. Problem could be solved by reinstalling the programme". Firefox could still be opened, and showed my latest bookmarks, but would not connect to any website. After that I tried the following things (various times) to solve the issue: - Reinstall Microsoft Visual C++ 2015 redistributable (x86 / x64) - Manually install missing .dll-file - Reinstall Firefox - Refresh Firefox - Restart the computer None of these solutions worked. When reinstalling Firefox, I always get the error-message attached below ("VCRUNTIME140_1.dll was not found."). I would appreciate any help! Kind regards, Sören
Captures d’écran jointes

Modifié le par Sören

Solution choisie

Installing the 32bit-version solved the issue.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

Installing the 32bit-version solved the issue.