Location Services not working since Firefox 73 install
When trying to access website that needs to know my location for tailoring information, it says it is unable to determine my location. Location services in enabled and permission granted for that particular website. Moved to another browser and it works as expected.
Solution choisie
Were you previously using Firefox from the Ubuntu repositories ?
If you API key was previously included then there might have been license changes and Ubuntu may no longer be allowed to include this key.
You can use Firefox from the Mozilla server instead as that version should include this key.
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What do these websites say about your location?
http://whatismyipaddress.com/ Under the map, look for Location Not Accurate?
https://www.iplocation.net/find-ip-address
How to set your location manually in Firefox(Windows) https://support.mozilla.org/en-US/questions/1197142#answer-1115502
Do you have all API keys in your Firefox version from the repositories if you check that on the "Help -> Troubleshooting Information" page ?
Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.
FredMcD said
What do these websites say about your location? http://whatismyipaddress.com/ Under the map, look for Location Not Accurate? http://browserleaks.com/geo https://html5demos.com/geo/ https://www.iplocation.net/find-ip-address How to set your location manually in Firefox(Windows) https://support.mozilla.org/en-US/questions/1197142#answer-1115502
whatismyipaddress.com says: Location not accurate? Update my IP location
browserleaks.com says: (2) POSITION_UNAVAILABLE — The current position could not be determined
Not using Windows...
cor-el said
Do you have all API keys in your Firefox version from the repositories if you check that on the "Help -> Troubleshooting Information" page ?
Mozilla Location Key is the only key missing.
Question then is, how did that happen? Was there before upgrade
Solution choisie
Were you previously using Firefox from the Ubuntu repositories ?
If you API key was previously included then there might have been license changes and Ubuntu may no longer be allowed to include this key.
You can use Firefox from the Mozilla server instead as that version should include this key.
That's one idea but I suspect I'm not going to be the only one affected by this. Additionally, to ensure a clean install, i will probably have to uninstall the version from the repositories which means I will lose my bookmarks, add-ons etc. Then reinstall from Mozilla and get everything back working (not trivial) only to lose it again when Firefox is auto installed from the repositories. Yep, could turn off auto install but then I lose all my other updates and that creates another hands on issue trying to keep the system updated. It's probably easier to just to convert to Chrome and be done with it.
Thank you for the information and assistance. At least I know why it's not working
You do not need to lose data stored in the profile folder if you uninstall the Ubuntu Firefox version. The profile folder for all Firefox versions is in "~/.mozilla/firefox/" in the home directory and uninstalling should only affect the Firefox installation directory (likely in /usr/lib/) To be sure you can temporarily rename the "~/.mozilla/" folder and backup the Firefox profile folder. You can install Firefox in a root location like "/opt/mozilla/firefox" or in your home directory for easier updating.