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  • 5 réponses
  • 1 a ce problème
  • 55 vues
  • Dernière réponse par Pat Taki

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Hello everybody, i have just finished a big long windows update and since then i cannot open the firefox browser. Even if i download a new firefox version i cannot open it: In the 2 instances, a window pops up with this message "<window id="main-window". Thank you for your time and your help. Patrick

Hello everybody, i have just finished a big long windows update and since then i cannot open the firefox browser. Even if i download a new firefox version i cannot open it: In the 2 instances, a window pops up with this message "&lt;window id="main-window". Thank you for your time and your help. Patrick

Modifié le par cor-el

Solution choisie

Try to reinstall Firefox.

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Did you get the full installer from

Download Firefox For All languages And Systems {web link}

Many have reported issues using the 64bit Firefox. Try the 32bit version

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Bonjour, thank you very much for your attention. i am very new in technology and i must say that i am very clumsy with it; i really appreciate your answer but as far as i understand and as i cannot open anymore the firefox browser i should reload it? using the 32 bits version? am i right?

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If you are having problems with the 64-bit version, then try using the 32-bit.

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Solution choisie

Try to reinstall Firefox.

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Bonjour, thank you very much for your help and your attention. It worked perfectly. I am happy cheers!!! do you think there would be a way to recover all my markpages?