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I re-installed firefox,sign in but bookmakrs did not come back

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par cor-el

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Today I just re-installed my firefox and I signed in with my firefox account but not a single bookmark was restored,where are all of my bookmarks gone ... ?

Today I just re-installed my firefox and I signed in with my firefox account but not a single bookmark was restored,where are all of my bookmarks gone ... ?

Toutes les réponses (2)

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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The System Details list shows you run an older Firefox 47 version that is no longer supported with security updates.

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:47.0) Gecko/20100101 Firefox/47.0

Please update to the current Firefox 66.0.3 release.

You can find the full version of the current Firefox release (66.0.3) in all languages and all operating systems here: