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Save bookmarks does not work in FF 64.0b6

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All of a sudden, I cannot save bookmarks. I'm running FF on a Retina MacBookPro, 15", Late 2013, 2 GHz Intel Core i7, 16GB RAM, OS X 10.14. I did all the steps here <https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_disable-all-extensions> and they did not fix the problem. I have downloaded a fresh copy of FF as well. That did not help either.

Help!

All of a sudden, I cannot save bookmarks. I'm running FF on a Retina MacBookPro, 15", Late 2013, 2 GHz Intel Core i7, 16GB RAM, OS X 10.14. I did all the steps here <https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_disable-all-extensions> and they did not fix the problem. I have downloaded a fresh copy of FF as well. That did not help either. Help!

Solution choisie

Please can you define what you mean by "Do not bookmark"?

How are you bookmarking these (as in, what actions do you take, what do you see)? When do you realise they aren't bookmarked?

Have you tried running the integrity check as suggested by cor-el?

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Détails additionnels sur le système

Plugins installés

  • Shockwave Flash 31.0 r0

Application

  • Firefox 64.0b6
  • Agent utilisateur : Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:64.0) Gecko/20100101 Firefox/64.0
  • URL d’assistance : https://support.mozilla.org/1/firefox/64.0/Darwin/en-US/

Extensions

  • 1Password extension (desktop app required) 4.7.3.90 (onepassword4@agilebits.com)
  • AdBlock 3.20.0 (jid1-NIfFY2CA8fy1tg@jetpack)
  • Amazon Assistant for Firefox 10.1805.2.1019 (abb@amazon.com)
  • Cisco Webex Extension 1.1.0 (ciscowebexstart1@cisco.com)
  • Clip to DEVONthink 1.3 (Clip-to-DEVONthink@devon-technologies.com)
  • Copy PlainText 1.8 (copyplaintext@eros.man)
  • Disconnect 5.18.21 (2.0@disconnect.me)
  • Evernote Web Clipper 6.13.2 ({E0B8C461-F8FB-49b4-8373-FE32E9252800})
  • Google Translate for Selected Text 1.8.21 ({8cda9ce6-7893-4f47-ac70-a65215cec288})
  • Grammarly for Firefox 8.832.1897 (87677a2c52b84ad3a151a4a72f5bd3c4@jetpack)
  • IBM Security Rapport 2.1.24 (rapportext@trusteer.com)
  • Merge Windows 1.0 ({07532c74-a5e9-491b-82d6-e55bc0e03d67})
  • NordVPN Proxy Extension - Privacy & Security 0.9.21 (nordvpnproxy@nordvpn.com)
  • PDF Mage 2.0.3 (jid1-GeRCnsiDhZiTvA@jetpack)
  • Shorten me - URL Shortener 1.1.1 (shorten.me.mozilla@gmail.com)
  • Side View 0.4.3710 (side-view@mozilla.org)
  • Tab Center Redux 0.7.1 ({0ad88674-2b41-4cfb-99e3-e206c74a0076})
  • Zoom Scheduler 1.6.4 ({bf855ead-d7c3-4c7b-9f88-9a7e75c0efdf})

JavaScript

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Accélération graphique

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  • webgl1Version : 4.1 INTEL-12.0.34
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Préférences modifiées

Divers

  • JS utilisateur : Non
  • Accessibilité : Non
cor-el
  • Top 10 Contributor
  • Moderator
17846 solutions 161524 réponses

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page
    in case errors are reported close and restart Firefox and retry

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting. You can check for problems with the <b>places.sqlite</b> database (bookmarks and history) in the Firefox profile folder. *use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page<br>in case errors are reported close and restart Firefox and retry See also: *http://kb.mozillazine.org/Locked_or_damaged_places.sqlite *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created *http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox

Auteur de la question

More information. The following URLs bookmark fine: https://philpapers.org/rec/HEPJSA?ref=mail https://login.microsoftonline.com/login.srf?wa=wsignoutcleanup1.0&wreply=https%3a%2f%2flogin.microsoftonline.com%2fcommon%2foauth2%2flogoutredirect&id=501148 http://phdcomics.com/comics.php https://tex.stackexchange.com/tags/accents/info http://www.perseus.tufts.edu/hopper/ The following URLS do not bookmark: http://ucelinks.cdlib.org:8888/sfx_local?id=10.1086/260376&sid=uchicago&date=1975&jtitle=Journal+of+Political+Economy&aulast=Whitaker&volume=83&atitle=John+Stuart+Mill%27s+Methodology&genre=article&spage=1033&issue=5&title=Journal+of+Political+Economy&issn=0022-3808&epage=1049 http://www.oxfordscholarship.com/view/10.1093/0198246420.001.0001/acprof-9780198246428-appendix-1 https://scanbot.io/en/confirmthanks.html
Standard8 39 solutions 217 réponses

Solution choisie

Please can you define what you mean by "Do not bookmark"?

How are you bookmarking these (as in, what actions do you take, what do you see)? When do you realise they aren't bookmarked?

Have you tried running the integrity check as suggested by cor-el?

Please can you define what you mean by "Do not bookmark"? How are you bookmarking these (as in, what actions do you take, what do you see)? When do you realise they aren't bookmarked? Have you tried running the integrity check as suggested by cor-el?

Auteur de la question

Hi Standard8:

Thanks. When I did the Verify Integrity, I got the ability to bookmark back.

What I meant by "Do not bookmark" was that when I pressed CMD-D, nothing happened. I did not get an "Edit this bookmark" dialogue appearing.

Hi Standard8: Thanks. When I did the Verify Integrity, I got the ability to bookmark back. What I meant by "Do not bookmark" was that when I pressed CMD-D, nothing happened. I did not get an "Edit this bookmark" dialogue appearing.
James
  • Moderator
1603 solutions 11348 réponses

Réponse utile

So you know, the current Beta build of Firefox 64.0 is 64.0b7

So you know, the current Beta build of Firefox 64.0 is 64.0'''b7'''

Auteur de la question

Thanks!

Thanks!

Auteur de la question

The problem is back. Here's the Verify Integrity output. Any clues here?


> Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

The problem is back. Here's the Verify Integrity output. Any clues here? > Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.
Standard8 39 solutions 217 réponses

Sorry for the delay, I've been ill this week.

"database disk image is malformed" means there's something wrong with the database and can't read it. Most likely something has caused corruption.

Firefox does its best to recover from it, but the fundamental reason needs to be looked at.

Do you know if you've been having any hard drive issues? or maybe crashes?

Sorry for the delay, I've been ill this week. "database disk image is malformed" means there's something wrong with the database and can't read it. Most likely something has caused corruption. Firefox does its best to recover from it, but the fundamental reason needs to be looked at. Do you know if you've been having any hard drive issues? or maybe crashes?

Auteur de la question

I hope you're feeling better now.

No, no "hard drive" crashes, as I have an SSD installed. I can print out a full system report and send it to you privately if you wish.

Update: I've now upgraded to 64.0b9 and bookmarking (CMD-D) is working again. Why don't we just wait a bit and see if things continue to work? If so, we can close the conversation.

I hope you're feeling better now. No, no "hard drive" crashes, as I have an SSD installed. I can print out a full system report and send it to you privately if you wish. Update: I've now upgraded to 64.0b9 and bookmarking (CMD-D) is working again. Why don't we just wait a bit and see if things continue to work? If so, we can close the conversation.