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Firefox sound suddenly becomes awful with lots of cracklings

FlashParesseux
FlashParesseux
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Hello everyone,

During the last few month I noticed a bug happening when I am playing sound on Firefox (like a YouTube video). This bug appears especially when I pause or go forward or backward on a video. The sound suddenly has bad quality and constant cracklings, and I can't understand the video anymore. At the beginning I thought it was a YouTube issue, but this problem happened on other websites too. It's not an issue caused by my laptop or my loudspeakers because I don't have any issue when I play music directly on my computer.

To solve the problem, I have either to close Firefox completely (close only the problematic tab doesn't solve anything) or to open a new Firefox window and slip it in the old one (I am sorry if my explanation isn't clear but I can't upload screenshots...).

Thanks for reading Hopping you will be able to help me


Complementary informations : Firefox Quantum 60.0.1 (64 bits) Ubuntu 16.04 LTS (64 bits)

Hello everyone, During the last few month I noticed a bug happening when I am playing sound on Firefox (like a YouTube video). This bug appears especially when I pause or go forward or backward on a video. The sound suddenly has bad quality and constant cracklings, and I can't understand the video anymore. At the beginning I thought it was a YouTube issue, but this problem happened on other websites too. It's not an issue caused by my laptop or my loudspeakers because I don't have any issue when I play music directly on my computer. To solve the problem, I have either to close Firefox completely (close only the problematic tab doesn't solve anything) or to open a new Firefox window and slip it in the old one (I am sorry if my explanation isn't clear but I can't upload screenshots...). Thanks for reading Hopping you will be able to help me Complementary informations : Firefox Quantum 60.0.1 (64 bits) Ubuntu 16.04 LTS (64 bits)

Toutes les réponses (2)

Shadow110
Shadow110
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Separate Security Issue, please update your Flash 29.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Well suggest reinstall of your sound card drivers.

VIDEO AUDIO

FlashParesseux
FlashParesseux Auteur de la question
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I am sorry, but there is something I don't understand. You say : « Step 2: Select A Version (Firefox, . . . .) » but in the versions list, I have : - FP 30.0 for Ubuntu (apt) - FP 30.0 for Linux 64-bit (YUM) - FP 30.0 for Linux 64-bit (.tar.gz) - PPAPI - FP 30.0 for Linux 64-bit (.tar.gz) -NPAPI - FP 30.0 for Linux 64-bit (.rpm) - PPAPI - FP 30.0 for Linux 64-bit (.rpm) - NPAPI and I don't know what I should select...