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Chrome OK Firfox problem connection problems : SEC_ERROR_UNKNOWN_ISSUER

  • 4 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par rbierworth

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receiving msg Your connection is not secure

Error code: SEC_ERROR_UNKNOWN_ISSUER

This site I am accessing is a secure site that I have used in the past. I have been unable to disable firefox in order to use this site. I had to use Chrome to finish what I was doing. I would prefer to continue to use Firefox but |I need to have it working properly. Is there a setting on firefox that will fix this problem. Thank you for your attention in this matter. Robin

receiving msg Your connection is not secure Error code: SEC_ERROR_UNKNOWN_ISSUER This site I am accessing is a secure site that I have used in the past. I have been unable to disable firefox in order to use this site. I had to use Chrome to finish what I was doing. I would prefer to continue to use Firefox but |I need to have it working properly. Is there a setting on firefox that will fix this problem. Thank you for your attention in this matter. Robin

Toutes les réponses (4)

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hi robin, can you give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum like shown in the screenshot?

thank you!

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URL https://mwco.app.bbb.org/complaint/new/1197286?bbbID=0107 3rd page when filing complaint report

error message from Firefox cannot get past this error message to complete report.

Retried using Chrome and no problem

Firefox error message

Your connection is not secure

The owner of kitchener-www.ebindr.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Learn more…

kitchener-www.ebindr.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

Error code: SEC_ERROR_UNKNOWN_ISSUER

I talked to a web designer and she said there is a lot of problem currently like this with Firefox. I could as k her to contact you if you would like more details. thanks Robin

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unfortunately they're not properly implementing their certificate on the website. it should be possible to create an exception though for the site when you click on the advanced button on the error message...

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I was unable to get past this problem using Firefox however there was no problem when i used Chrome. I had hoped that Firefox would have a fix so I could continue using Firefox but this does not seem to be the case. It looks like I have no choice but to use Chrome from now on.