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New Firefox now it takes 15x longer to load anything...I'm using Edge to contact you because I can't do it on Firefox & my password's not working.
Firefox updated today and now I can't use it. It's taking 20-30 seconds to load a page, then an additional 15-20 seconds before the page is active. If you're going to go the same route as Microsoft...upgrade and get screwed...then I want nothing more to do with Mozilla. I had to use Edge just to contact you because I can't do it on Firefox. Please give me the old Firefox back or I will be forced to use Edge or another Internet browser just to get anything done in a reasonable amount of time. And of course, since I had to use Edge to contact you, I can't automatically add the troubleshooting information. FIX THIS!
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Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process should not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.
To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from mozilla.org (or choose the download for your operating system and language from this page) and save the setup file to your computer.
- After the download finishes, close all Firefox windows (or open the Firefox menu and click the close button ).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found here.
WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.
Please report back to say if this helped you!