Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox crashes just after start

maciejcws
maciejcws
more options

Hi,

I start firefox, it loads startup screen and than it crashes and reporting box opens. The process repeats itself every time. I tried safe mode - same result I dont have any add ons, extensions. I use comodo anty virus, last scans are clean I used Superantispyware, it found adware tracking cookie, it was deleted I uninstalled firefox trough Glary Utilities, got clean install

and still problem is existing.

Last id's of submitted crash reports

ID awarii: bp-e6a33dfc-4d16-4771-957d-1d24e1170720 ID awarii: bp-6ff8db11-7ea0-4457-847d-153311170720

Hi, I start firefox, it loads startup screen and than it crashes and reporting box opens. The process repeats itself every time. I tried safe mode - same result I dont have any add ons, extensions. I use comodo anty virus, last scans are clean I used Superantispyware, it found adware tracking cookie, it was deleted I uninstalled firefox trough Glary Utilities, got clean install and still problem is existing. Last id's of submitted crash reports ID awarii: bp-e6a33dfc-4d16-4771-957d-1d24e1170720 ID awarii: bp-6ff8db11-7ea0-4457-847d-153311170720

Toutes les réponses (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

There have been issues with Comodo after a Windows 10 update causing problems for Firefox and perhaps other browsers. See: Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update.