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Firefox wont start, I get a popup "Could not load XPCOM." how can I fix this

  • 3 réponses
  • 8 ont ce problème
  • 1 vue
  • Dernière réponse par FredMcD

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I have tried pretty much everything including a reinstall, nothing restores my firefox browser.

I have tried pretty much everything including a reinstall, nothing restores my firefox browser.

Toutes les réponses (3)

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You usually need to do a clean reinstall and remove the Firefox program folder to recover from this error.

The error message about XPCOM missing usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. Do a clean reinstall to ensure that all files are replaced.

Do a clean reinstall of the current Firefox release and delete the Firefox program folder before installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows Registry and settings in security software.

  • Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If you keep having problems then create a new profile to test if your current profile is causing the problem.


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^ If i do this in nightly, will i get my current tabs returned as well?

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Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And at least one folder in the profile of each user on the computer.

If you remove the Firefox folder, the user folders would not be affected.