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Website keep crashing

  • 4 réponses
  • 1 a ce problème
  • 27 vues
  • Dernière réponse par FredMcD

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Mozilla firefox browser keep crashing when i open the facebook website, is there anything to resolve this issue? https://crash-stats.mozilla.com/report/index/bp-0cfb21dc-6ec9-4942-8455-b92632160919 https://crash-stats.mozilla.com/report/index/bp-5ea94423-00b8-43a4-ac57-5aa632160916 https://crash-stats.mozilla.com/report/index/bp-247ac8aa-b958-43ef-9d98-143312160916 https://crash-stats.mozilla.com/report/index/bp-77fd1a63-8c88-4399-b70e-a0a6c2160916 https://crash-stats.mozilla.com/report/index/bp-ac2b6835-fb44-4193-aee4-669512160916

Toutes les réponses (4)

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Signature: OOM | small

Attention Sumo's there are 40 related bug reports

inproc_agent.dll = Kaspersky Inproc Agent

propsys.dll = Microsoft Property System

twinapi.dll = Microsoft Corporation

Kernel32.dll = Microsoft

KERNELBASE.dll = Microsoft

windows.storage.dll = Microsoft

shell32.dll = Windows Shell API functions

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

igd10iumd32.dll = NVIDIA D3D

xul.dll = Firefox


Update/disable Kaspersky


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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It doesnt seem to have any new update for Kaspersky add on so i guess i will have to disable it if i do not want to keep crashing it. I did a system file check yesterday and it came out clean. And lastly i have no graphics card install lol so i guess there will be no need for the updates on the graphics driver. Thank you so much for your help!

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I cannot disable Kaspersky, after i disable and restart the browser, it is automatically enable again

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Contact its support site for more help.