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Website doesn't display correctly after updating firefox

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  • 2 ont ce problème
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  • Dernière réponse par cor-el

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After I updated my firefox into 40.7 version. The page of my website doesn't display correctly

After I updated my firefox into 40.7 version. The page of my website doesn't display correctly

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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Can you attach a screenshot?

  • use a compressed image type like PNG or JPG to save the screenshot
  • make sure you do not exceed the maximum size of 1 MB

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Command + Shift + R" (Mac)
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox -> Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox -> Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window