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after closing firefox, norton utilities reports HKEY_classes_Root\CLID\{295b4d64-2f23-363c-a122-296a678c8bc3}InprocServer32.

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par FredMcD

braindead
braindead
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This just started showing up about a week ago. The only instance of this message showing up is after closing Firefox. The next computer turn on, Norton Utilities reports this as a high priority:Highlighted value is missing or invalid. I'm using windows XP SP3.

This just started showing up about a week ago. The only instance of this message showing up is after closing Firefox. The next computer turn on, Norton Utilities reports this as a high priority:Highlighted value is missing or invalid. I'm using windows XP SP3.

Toutes les réponses (2)

blockgaming76
blockgaming76
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Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

FredMcD
FredMcD
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Separate Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

If the above does not help,

Do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.

If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
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