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  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par philipp

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ans wht i m getting related to my problem is "to delete the cert8.db." I did it but it has still same error displays.

ans wht i m getting related to my problem is "to delete the cert8.db." I did it but it has still same error displays.

Toutes les réponses (1)

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hello, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?

in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page in order to inspect the certificate like it is shown on the screenshot attached:

  • which issuer information does the certificate contain?

please report back with those two pieces of information. thank you!