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TB endlessly asks for passwords

  • 10 réponses
  • 16 ont ce problème
  • 1 vue
  • Dernière réponse par RomainToro

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I am using Thunderbird with my 3 gmail accounts (Windows 7). Starting yesterday, every time I launch TB it asks me for the passwords for all 3 of my accounts. When I enter the password, the prompt instantly appears again. The only way to get rid of it is to cancel all 3 of them. Curiously the mailboxes work fine, I can receive and send messages, but why does it prompt me for endless passwords at every startup? It didn't do that before, worked fine for years. Thank you very much for any help :)

I am using Thunderbird with my 3 gmail accounts (Windows 7). Starting yesterday, every time I launch TB it asks me for the passwords for all 3 of my accounts. When I enter the password, the prompt instantly appears again. The only way to get rid of it is to cancel all 3 of them. Curiously the mailboxes work fine, I can receive and send messages, but why does it prompt me for endless passwords at every startup? It didn't do that before, worked fine for years. Thank you very much for any help :)

Solution choisie

The developer may have abandoned the Google Contacts add-on. So there will most likely not be an update anytime soon. I'd therefore disable the add-on in Add-On manager for the time being to avoid the password prompts in the first place.

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Toutes les réponses (10)

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Can you clarify for what exactly you get multiple password prompts at startup?

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The password to connect to my gmail account. The password I chose when I created the account, that I use to connect on gmail from internet. (and that should be and is saved into Thunderbird, in tools/options/security/passwords/saved passwords)

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You'll probably have to allow less secure apps in your Google account settings (not in Thunderbird). https://support.google.com/accounts/answer/6009563?hl=en

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Thanks for helping me, but I don't understand your answer. I never have a "password incorrect" error. I tried everything on your link though, didn't change anything. What I have is when I click "OK" after entering my password (see screen) the password prompt instantly re-pops exactly as it was before. I didn't change any settings, my setup had worked like that for years, and suddenly one morning it did that. an update would have caused that maybe? hasn't anyone had the same problem? thanks,

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Can you upload the screenshot again, it seems to be corrupted and doesn't open?

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Thank you Christ1! it looks exactly like my issue. sorry I didn't see that, it didn't seem clear to me at all that the issue was related to that add-on, and the Google Contact thread doesn't mention endless password prompts.

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Solution choisie

The developer may have abandoned the Google Contacts add-on. So there will most likely not be an update anytime soon. I'd therefore disable the add-on in Add-On manager for the time being to avoid the password prompts in the first place.

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Thank you it works :) cheers