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we are not able to receive emails

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  • Dernière réponse par christ1
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We are to able to send emails and the person gets them. However we are unable to receive emails. There was question asked about security and whether or not to make changes so I allowed it to make the changes because it would not even send out emails. To be honest I am really not sure what has happened.

We are to able to send emails and the person gets them. However we are unable to receive emails. There was question asked about security and whether or not to make changes so I allowed it to make the changes because it would not even send out emails. To be honest I am really not sure what has happened.

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It could be a firewall problem McAfee_Firewall If that doesn't work please paste your Troubleshooting information here

To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
There was question asked about security and whether or not to make changes

You'd need to be more specific about the 'question asked'. You may also post a screenshot. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem