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shockwave flash crashes

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  • Dernière réponse par FredMcD

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Hi I am in the same situation as many others I have seen posting here. Shockwave flash is continually crashing to the extent it takes several minutes to get to the add-ons manager and disable shockwave flash. I have reinstalled all adobe plugins, so they are up to date. I am having real problems accessing a lot of web pages/web page content because with shockwave flash enabled firefox is all but frozen and with shockwave flash disabled a lot of web content isn't available.

I have looked at other threads that I found and have attempted all of the suggested solutions and have selected the Troubleshooting Information option below this text box. I have a huge list of crash reports, unfortunately I am not sure how to load them

Any suggestions appreciated

Regards.

All Replies (9)

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An update; I am feeling lucky... I received an answer from the Adobe Communities :-) They basically said the Firefox-Flash problems are caused by the fact that '"The plugin architecture on Firefox dates back to the late 90's..."'

Interesting, but it doesn't really help me, we cant even start Shockwave Flash without the whole browser freezing

Modifié le par fredsone

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I HAVE THE SAME PROBLEM - shockwaves crashes on Firefox and chrome on my Yosemite OS on MAC

It is totally pissing me off

I have tried updating Firefox I have tried updating shockwave I have tried refreshing and removing cookies and reinstalling Firefox I have tried it all and it is paralyzing my ability to work

HERE IS MY ERROR REPORT ON MY MAC:

Process: plugin-container [9615] Path: /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Identifier: org.mozilla.plugincontainer Version: 1.0 Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: plugin-container [9615] User ID: 501

Date/Time: 2015-03-11 12:20:12.545 -0600 OS Version: Mac OS X 10.10.2 (14C109) Report Version: 11 Anonymous UUID: 720ACAD6-6411-1ECD-F85A-59E32FF88896

Sleep/Wake UUID: 17A779AB-688E-4611-95C7-8E5670930C90

Time Awake Since Boot: 140000 seconds Time Since Wake: 94000 seconds

Crashed Thread: 3 Chrome_ChildThread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0: -->

   __TEXT                 0000000100000000-0000000100001000 [    4K] r-x/rwx SM=COW  /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container

Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff9563a7ba sem_wait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010cc04609 0x10c834000 + 3999241 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c93596d 0x10c834000 + 1055085 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c938244 0x10c834000 + 1065540 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c9d22e0 0x10c834000 + 1696480 5  ??? 0x00000001221df00b 0 + 4867354635 6  ??? 0x00000001221df9e3 0 + 4867357155 7  ??? 0x00000001221e2cd7 0 + 4867370199 8  ??? 0x00000001221e4960 0 + 4867377504 9  ??? 0x00000001221e68ce 0 + 4867385550

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Hi,

I've been facing the same problem for the past two days. I've installed the latest version (16.0.0.305) and I can finally activate the Shockwave plugin but the crashing persists. My drivers are updated, hardware acceleration is disabled and so is protected mode is also disabled. Disabling protected mode actually solved the problem but is it ok to leave it disabled?

If not, here are some report ID's

bp-ee7a4ed4-9625-48b3-bae6-1b8092150311 11/3/2015 11:06 μμ bp-8f969cf7-2dd8-44a4-ab5f-dbf4a2150311 11/3/2015 11:05 μμ bp-8e7089ce-e7a1-4150-8cff-1f7772150311 11/3/2015 10:57 μμ bp-7dc92c23-9da0-434b-b0fe-de7452150311 11/3/2015 10:57 μμ bp-7024ab89-e8df-4c0d-a6a8-df4b32150311 11/3/2015 10:51 μμ bp-7d767351-81b7-495d-a586-5a4e02150311 11/3/2015 10:51 μμ bp-397d1812-8d88-4016-99e7-c48a92150311 11/3/2015 10:50 μμ bp-18b65c7b-7086-496f-aee3-93fb52150311 11/3/2015 10:50 μμ bp-9272f342-279c-43b1-97f2-acab32150311 11/3/2015 10:50 μμ bp-3ccff47e-07c3-4624-a152-8af1b2150311 11/3/2015 10:49 μμ bp-e46bc854-33a4-4f41-b6b1-cf3b82150311 11/3/2015 10:49 μμ

Modifié le par Loressa

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Loressa

If you need more help, Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.

The crash report flagged these programs;

Process Type plugin Shockwave Flash Version:16.0.0.305

ntdll.dll = Microsoft


Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Also there is an update to Flash that might be affecting you here:

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fredsone said

Hi I am in the same situation as many others I have seen posting here. Shockwave flash is continually crashing to the extent it takes several minutes to get to the add-ons manager and disable shockwave flash. I have reinstalled all adobe plugins, so they are up to date. I am having real problems accessing a lot of web pages/web page content because with shockwave flash enabled firefox is all but frozen and with shockwave flash disabled a lot of web content isn't available. I have looked at other threads that I found and have attempted all of the suggested solutions and have selected the Troubleshooting Information option below this text box. I have a huge list of crash reports, unfortunately I am not sure how to load them Any suggestions appreciated Regards.

Me too . . . . I'm beginning to avoid my computer --- it's that frustrating!

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guigs2 said

Also there is an update to Flash that might be affecting you here:

That link is no good.

Flash Player Version 17.0.0.169
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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fredsone said

Hi I am in the same situation as many others I have seen posting here. Shockwave flash is continually crashing to the extent it takes several minutes to get to the add-ons manager and disable shockwave flash. I have reinstalled all adobe plugins, so they are up to date. I am having real problems accessing a lot of web pages/web page content because with shockwave flash enabled firefox is all but frozen and with shockwave flash disabled a lot of web content isn't available. I have looked at other threads that I found and have attempted all of the suggested solutions and have selected the Troubleshooting Information option below this text box. I have a huge list of crash reports, unfortunately I am not sure how to load them Any suggestions appreciated Regards.

Same problem. I have gone through every Firefox and Flash help I could find. Nothing has helped.

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This add-on can help;

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it


Has everyone tried;

  • Start Firefox in Safe Mode {web Link} by holding down the <Shift>
    (Mac Options)
    key, and then starting Firefox. Is the problem still there?
  • See if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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