Search Support

lose menu info at top of page when on website; i.e. apple logo, Finder, Go , File, Edit etc.

  • 2 réponses
  • 1 a ce problème
  • 20 vues
  • Dernière réponse par cor-el

more options

The menu options go away as indicated above when I have reached desired website. i need to shut down and restart to bring it back.Also, Skype and IChat log in's always come up when I choose firefox and I have to delete them.

Solution choisie

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

Lire cette réponse dans son contexte 👍 0

All Replies (2)

more options

hello tachs, since you appear to use a very outdated and unsupported version of firefox, please start by updating it to the latest version - that's firefox 34 at the moment: Update Firefox to the latest release

more options

Solution choisie

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).