Knowledge Base discussions

Unfortunate truncation of the Mac signing issue article URL

  1. Not sure if this is worth fixing but the url for https://support.mozilla.org/en-US/kb/firefox-cant-be-opened-after-you-install-it-mac-ho ends in ho

    In the future maybe urls should be truncated to whole words?

    Not sure if this is worth fixing but the url for https://support.mozilla.org/en-US/kb/firefox-cant-be-opened-after-you-install-it-mac-ho ends in [http://www.urbandictionary.com/define.php?term=ho ho] In the future maybe urls should be truncated to whole words?
  2. Actually, that's mentioned in Writing guide for Knowledge Base articles under "Pick a good title":

    Fix the slug

    When you create a title, SUMO will also automatically create a slug (the end of the article's URL). The slug has a 50 character limit. Spaces are rendered as dashes. The slug should be consistent with the title, but given the tighter space restraint, doesn’t need to be the same. Be sure to check the end of the auto-generated slug. Sometimes a word gets cut off or it ends in a dash. Please fix things like that.

    I fixed it. The URL is now https://support.mozilla.org/en-US/kb/firefox-cant-be-opened-after-you-install-it-on-mac

    Actually, that's mentioned in [[How to write Knowledge Base articles]] under "Pick a good title": <blockquote> '''Fix the slug''' <br><br> When you create a title, SUMO will also automatically create a slug (the end of the article's URL). The slug has a 50 character limit. Spaces are rendered as dashes. The slug should be consistent with the title, but given the tighter space restraint, doesn’t need to be the same. Be sure to check the end of the auto-generated slug. Sometimes a word gets cut off or it ends in a dash. Please fix things like that. </blockquote> I fixed it. The URL is now https://support.mozilla.org/en-US/kb/firefox-cant-be-opened-after-you-install-it-on-mac