SUMO community discussions
Community call - October 2025
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Hi folks,
We're going to have a special guest today in our Community Call. Vadim Petrunin (Sr. Product Manager, Firefox Sync Ecosystem) will answer all of your questions about Firefox Sync. We understand there has been so much confusion about Firefox Sync positioning in the community. Is it really a backup service? How is it actually works?
If this is something that you're interested in, make sure to join our call later today. Here's the detail:
First time joining the call? Check out this guide to learn more about how to participate.
Can’t join live? No worries! You can post your questions in advance right here in this thread, and watch the recording later on AirMo or YouTube.
Want to be added to the Google Calendar invite so you never miss a call? Just message me and I’ll get you set up.
Looking forward to seeing you there!
Hi folks,
We're going to have a special guest today in our Community Call. Vadim Petrunin (Sr. Product Manager, Firefox Sync Ecosystem) will answer all of your questions about Firefox Sync. We understand there has been so much confusion about Firefox Sync positioning in the community. Is it really a backup service? How is it actually works?
If this is something that you're interested in, make sure to join our call later today. Here's the detail:
* '''Date and time:''' October 29, 2025 – 17:00 UTC (click [https://dateful.com/time-zone-converter?t=17:00&tz=UTC& here] to convert the schedule to your timezone)
* '''Agenda:''' https://wiki.mozilla.org/Support/Weekly_Meetings/Agenda_2025-10-29
* '''Zoom room:''' https://mozilla.zoom.us/j/490084542
* '''AirMo link:''' https://mzl.la/sumo-2025-10-29
* '''YouTube link:''' https://youtube.com/live/gDDi_mno3G8?feature=share
First time joining the call? Check out [/kb/how-participate-sumo-contributor-meetings this guide] to learn more about how to participate.
Can’t join live? No worries! You can post your questions in advance right here in this thread, and watch the recording later on AirMo or YouTube.
Want to be added to the Google Calendar invite so you never miss a call? Just [/messages/new?to=kelimutu message me] and I’ll get you set up.
Looking forward to seeing you there!
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A bit long winded, but a question for today's call (unfortunately I cannot make it in person):
For about ten years we have used a response, signed off by the FxA/Sync team around Sync not being a backup.
Users assume it is a backup similar to other browsers, and there are cases where users wipe their own data when using the forgotten password process (without a recovery code) and are using Fx on only one device. There are still plenty of times when users have not forgotten their password and lose their data.
- Is Fx Sync still not a backup service?
- If this has changed, who can I work with on the Sync team about updating the common response?
A bit long winded, but a question for today's call (unfortunately I cannot make it in person):
For about ten years we have used a response, signed off by the FxA/Sync team around Sync not being a backup.
Users assume it is a backup similar to other browsers, and there are cases where users wipe their own data when using the forgotten password process (without a recovery code) and are using Fx on only one device. There are still plenty of times when users have not forgotten their password and lose their data.
# Is Fx Sync still not a backup service?
# If this has changed, who can I work with on the Sync team about updating the common response?
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Hey Paul,
thanks for the question :) Vadim answered it in the call - he also volunteered to help us updating the common response. I will ping him over slack next week to do so. Want me to add you in the thread?
Hey Paul,
thanks for the question :) Vadim answered it in the call - he also volunteered to help us updating the common response. I will ping him over slack next week to do so. Want me to add you in the thread?