Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Firefox won't launch after updating macOS unless booting the MBP in safe mode

  • 1 vastaus
  • 0 henkilöllä on sama ongelma
  • Viimeisin kirjoittaja partial

more options

Hi everyone,

I recently updated my macOS to Ventura 13.6.9 along with updating to the newest Firefox Nightly; now whenever I try to launch Firefox, it just hangs and will never load the start page. If I give it about 5-10 minutes, it will eventually load the favorites bar, and then when I click into the address bar to type, it hangs again. If I give it another few minutes, I can type but hitting enter/return, nothing happens.

If I restart my MBP and hold shift to boot into safe mode, Firefox loads perfectly fine with no issues or hangs at all. I'm just not sure what is different that would be causing it to hang when booting into regular mode?

I saved the Apple crash report to see if that's any help for diagnosing the issue, here's a link to the .txt file - https://file.io/ZRVgd3A8jzoA

If there's anything else I can provide that would help, please let me know!

Thanks all!

Hi everyone, I recently updated my macOS to Ventura 13.6.9 along with updating to the newest Firefox Nightly; now whenever I try to launch Firefox, it just hangs and will never load the start page. If I give it about 5-10 minutes, it will eventually load the favorites bar, and then when I click into the address bar to type, it hangs again. If I give it another few minutes, I can type but hitting enter/return, nothing happens. If I restart my MBP and hold shift to boot into safe mode, Firefox loads perfectly fine with no issues or hangs at all. I'm just not sure what is different that would be causing it to hang when booting into regular mode? I saved the Apple crash report to see if that's any help for diagnosing the issue, here's a link to the .txt file - https://file.io/ZRVgd3A8jzoA If there's anything else I can provide that would help, please let me know! Thanks all!

Kaikki vastaukset (1)

more options

Bump for help.

Helpful?

Esitä kysymys

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.