Thunderbird seems to be getting worse the more years I use it. Support used to respond now you never hear back the above issue is a software one yet they fail to respond.

Thunderbird seems to be getting worse the more years I use it. Support used to respond now you never hear back the above issue is a software one yet they fail to respond.

See that image you posted, it is of list entries in a list box. Cast your eye to the bottom of the list box to the button labeled "Account actions" note that is will interact with the account selected in the list above!

I have used Thunderbird for near 10 years and usually there is the Account Actions menu item.

It has not moved for all the years I have been using Thunderbird. I started with Version 2!

Just so you know, support is supplied by volunteers. Fellow Thunderbird users. This is a peer support forum. That no one replied to you in a first 26 minutes is simply the luck of the draw. Your previous interaction with this forum took over 3 hours to get an initial response. I was in bed sleeping until only an hour or so ago when the sun came to my side of the planet.

Argus C said

Thunderbird seems to be getting worse the more years I use it. Support used to respond now you never hear back the above issue is a software one yet they fail to respond.

See that image you posted, it is of list entries in a list box. Cast your eye to the bottom of the list box to the button labeled "Account actions" note that is will interact with the account selected in the list above!

I have used Thunderbird for near 10 years and usually there is the Account Actions menu item.

It has not moved for all the years I have been using Thunderbird. I started with Version 2!

Just so you know, support is supplied by volunteers. Fellow Thunderbird users. This is a peer support forum. That no one replied to you in a first 26 minutes is simply the luck of the draw. Your previous interaction with this forum took over 3 hours to get an initial response. I was in bed sleeping until only an hour or so ago when the sun came to my side of the planet.

Thank You for the snippy and unprofessional response. 1. Yes I have used this probably longer then 10 years, used BBSs back in the 80's so yes I know what the program is and what it does. I helped design and Beta tested a very well known email system many use today including yourself. 2. Yes there is usually a bar there, hence why I posted this. But your rude comment also didn't make it appear either go figure. 3. When there is a person that thinks they are the smartest one in the room and work to point it out, they seldom are as they thought. 4. Sorry my question was above your pay grade. 5. Had no idea Facebook posters leached into this help section. Well done. I will close it and look for other remedies by contacting them directly again.

Did you miss the part about me not getting paid? So I guess everything is above my pay grade. You are not the only grumpy old man around with a history that goes back to the 1980s with computers. Not that any of that is all that relevant now.

How about an impatient and snippy comments about having to wait?

Argus C said

Thunderbird seems to be getting worse the more years I use it. Support used to respond now you never hear back the above issue is a software one yet they fail to respond.

Did you try scrolling your user interface window? That is the usual reason folks can't find things on the bottom of lists, but I guess that will also be considered unprofessional.

Then there are the other standard diagnostic practices. Ones that have been tried and true for decades. You will be familiar with them as a beta tester. Have you tried them?

• Does Thunderbird work as expected in Thunderbird troubleshooting mode?
• Does Thunderbird work as expected with your OS started in safe mode with Networking. Instructions for each operating system: Windows 10/11, Windows 8, Windows 7, OSX'