Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

thunderbird unread counter stuck

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja Toad-Hall

fivish
fivish
more options

The junk unread counter is stuck at 9. There are no unread junk emails. Junk for all my accounts goes to the Local Folders under Junk. This folder works. How to read or clear the 9 unread emails in the Junk folder?

The junk unread counter is stuck at 9. There are no unread junk emails. Junk for all my accounts goes to the Local Folders under Junk. This folder works. How to read or clear the 9 unread emails in the Junk folder?

Kaikki vastaukset (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Try these options: Check there is no filter acting on folder.

  • Select 'Junk' folder
  • check the 'Quick Filter Bar' to see if any of those icons are highlighted eg: Starred or Pin etc.

Check to see if index needs repairing.

  • Right click on Junk folder and select 'Properties'
  • Click on 'Repair Folder'
  • Click on 'OK'

Check to clear everything.

  • Right click on Junk folder and select 'Empty Junk'
  • Right click on Junk folder and select 'Compact'