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All of a sudden I can't watch netflix on firefox.

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Error Code: F7121-1331-P7 is what I get from Netflix.

Error Code: F7121-1331-P7 is what I get from Netflix.

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mocesteve said

Error Code: F7121-1331-P7 is what I get from Netflix.

You should ask Netflix what this means.


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Take a look at this please :

https://help.netflix.com/en/node/61874

Probably won't be very helpful, but you can contact them (scroll to the bottom of the page).