همه‌ی محصولات Community Forum

I have 3 computers. Two are running Windows, and one is running Linux. I was pleasantly surprised to find that Linux Mint has Thunderbird built in. I keep the two Windows computers in sync with a file compare program, "Beyond Compare" Are my local folders compatible between the two operating systems so I can sync my Linux Thunderbird local folders with the ones I have stored in Windows Thunderbird local files?

Are txt files stored the same in both NTFS and ext4 systems?

I'm changing email servers and need the best way to automatically backup my complete(multiple domains and user accounts) emails in thunderbird to a separate drive or local machine before changing servers. I would prefer an automated way to do this so I can continue to update backup file routinely

I already back up my profile regularly to a remote drive

Thank you in advance for any help you can give.

Hi everyone,

I'm trying to access some old emails which I know were stored on a laptop running Ubuntu 20.04. The laptop was wiped years ago but I have restored the data from a backup in October 2023 or thereabouts.

When I try to open Thunderbird it throws up a dialogue saying 'You have launched an older version of Thunderbird' suggesting I need to re-create my accounts. I just need to access the emails from the restored data and I'm worried if I connect to the mail server that my settings might just erase the emails all over again.

What should I do?

Thanks in advance. Any help would be gratefully received.

The Windows 10 PC crashed after an update, but I have command line access. I copied the profile folder from the Thunderbird installation to a USB drive, but can't find a way to move the subfolders (like 'name' and 'name.msf') to an existing installation on the new PC.

Is there a way to import these into the new installation?

Essentially, I’m wondering if thunderbird can be used to store old emails on a hard drive. I am wondering because I would like to be able to access them without the ability to use the internet because it would be on an old computer with no WiFi card or Ethernet capabilities. I would like to be able to store all of these emails with as little connected to the internet as possible.

Hello Guys; Since ages I use Mozilla email product (started with Navigator...). And I only use POP3 accounts so I've a lot of emails stored on my computer. Fine. I've imported my settings into Thunderbird for Android with success but this leave the data behind. How could I store my email folder on my phone and where to put it ? Many thanks in advance for your help and have a nice and bright day.

Hi, I had/have an IMAP account at my ISP Host, with TB connecting to.

There has been a number of occasions where I have used the Servers IMAP copy of emails as a back up, and from memory am sure that when connecting a fresh client, all emails/folders etc updated and down loaded from the server > client, in fact nothing got deleted on either side, and both sides synced.

My host (Fasthosts - I will name and shame) deleted my whole IMAP account by mistake.

They hastily re-instated just the package but all the emails had been wiped from the server.

I did though have a full copy of all emails on my TB IMAP client.

When I reconnected my client to the server after the re-instatement, i expected my clients emails to upload to the server, but instead they 'vanished' - and I have nothing but empty folders.

Am I able to recover any of these emails from my client, ie are they sitting in a file/folder still ??

TB has restarted a number of times since, and I fear the folder may have been compacted, but I cannot be sure.

Thoughts appreciated.

Hello, redminote 12 pro 5G (hyper OS 3.03.0) has permission to use the camera. but when I want to scan the QR code generated by Thunderbird on PC, nothing happens. However, I did manage to import my accounts on a Xiaomi tablet. An idea or an alternative for transferring the accounts? Thank you in advance for your help. PS: My PC is running Linux mint, does it make a difference?

I use Thunderbird as a POP server and keep some historic read emails in my inbox as well as archiving others to local folders. I am moving to a new windows 11 computer from an old windows 8 computer. So I exported my Thunderbird profile on the old computer, copied it across to the new computer, installed Thunderbird on it, then imported the profile. All my local folders are there with their historic emails, but there are no read emails in the inbox, only the unread ones ?? Be grateful for any explanation of why this is and how I get them back. thanks Martyn Jones

Put up a message regarding support to resolve issue with Thunderbird this morning. Cannot see the message or if any answers? Query was ref downloading email & history to Thunderbird while moving to another server provider (Gandi) and all history now missing.

Migrating from a Win 10 laptop to a Win 11 laptop. Need to move the local folders as well but they were assigned a different ID and I can't change the target address in the new installation. Thanks in advance for your help. Rick.

I have installed Thunderbird in my new computer and moved the entire contents, accounts, etc. from the old one to the new one. Alas the Local Folders did not follow. Therefore to move my Local Folders from Thunderbird in one computer to another I have followed the following procedure:

On the old computer, go to Help > Troubleshooting Information > Profile Folder and click Open Folder.Exit Thunderbird.Open the Mail folder, then enter the Local Folders directory.Locate the large files without extensions (e.g., Inbox, Archive) and any corresponding folders ending in .sbd.Copy these files to your USB drive.

I do not know where I should put these folders in my new computer so that they will appear under Local Folders in my new computer.

I have downloaded the latest version of Thunderbird. The old computer uses Windows 10 and the new Windows 11. I have put the folders on the desktop of my new computer pending the reply to where I should put them so that they appear in Local Folders.

Thank you for your reply.

Yes, I'm running unsupported Win 7

And yes, I could not find anything in the "help" system that related.

I maintain a Hotmail account and copy traffic to my local system. Upon reboot Thunderbird shows some files from 2024 and no local folders where I stored all my re-directed traffic.

I've run some system / disk checks and no obvious problems.

Any thoughts besides upgrading to current OS etc? Is there a Thunderbird backup solution to move files away from the active drive to protect them?

Hi all,

Is there a way to export/backup all the emails and folders from an account using Thunderbird for Android? I've searched around and can't find any sign of it, or mention here on support.mozilla.org or elsewhere on the web, so I presume that the feature doesn't exist, however I thought I'd ask here just in case.

My use case is that I've got an old email account which I want to backup before I migrate away from it.

Cheers :)

Hi, I accidentally deleted all my emails on my desktop. I was in Account Settings and pressed the red "Delete" button that appears next to the account name on the screen. I was trying to reset the email account settings but when i pressed delete, the mail account and all my old messages were deleted from my desktop.

I do see a file in the folder in User/appdata/roaming/thunderbird/profiles.../mail/mail.server.co.za that says "Inbox" and I THINK that might be my old emails but I can't seem to get Thunderbird to open the file. I've tried using ImportExportNG but it still won't open that file.

Is there a way to recover my old emails without having to take my computer to a specialist?

Appreciate any help. Hani

Before asking my question, I have to say that I have been extremely happy that Thunderbird introduced their app. for phones. Historically, I have had many problems with my desktop version, and even now there are days that I cannot send e-mails from my desktop, but that's a question for another time.

My question now is, am I somehow able to access my local folders that my son set up on my desktop (in order not to clog up my allowance), on my phone? The local folders are in the menu on my desktop, but not on my phone.

Hi, I am Div, and I have a large number of EML files which I want to send to Thunderbird. Can anyone tell me the best ways?? I know the manual method, but it didn't work out for me because I want my files to be imported safely in bulk, as it is my daily work. I want a reliable solution. Will be really thankful if someone suggests a safe and quick solution.

i have thunderbird on my pc and i now have it on my android phone the accounts have transfered over with all of the folders but the contents of the folders are missing, they are still there on the pc can anyone help?

This morning I noticed that all emails prior to May 1 were missing from folders that I created. I assumed (incorrectly) that they were in the sbd file that I backed up in April. So I moved that file into the proper destination location but nothing popped up. I then restored the old sbd file back and now I don't even see any the the folders that I created. Note: when I click on the sbd file I do see the folders but they don't appear under Local Folders I've googled and used AI....no luck