Hi

I work in a small traditional community fishmonger shop in Scotland and we use Mozilla. I am trying to find a basic instruction manual i could print out handy for us (we are a small team and only i have experience in Microsoft emails etc but this is different ) and i am just trying to help us understand some basics priority being for email, contacts and folder daily management.

We receive a mix of online orders, customers, suppliers and much “junk” noise emails so i’m trying to help us figure out simple and easy to set things moving forward after some staff changes that impacted our “flow”😊

Any tips would be much appreciated 🙏 Thankyou Danna

If a folder has been compacted and now only shows emails that have been starred, is there any way of retrieving the files that have been compacted? I am using Thunderbird version 144 on Windows 11 Thanks Michael

For some reason after the last update I have been getting multiple inbox.conf(*) folders getting created (see image). I have not found a way to remove these folders. Is this a bug or a setting issue?

I just installed Thunderbird on a new Win 11 Pro 64-bit install. I have some Message filters that seem to be working. However, I have a local folder a_Name and under that I have sub folders Problems, jokes, plus some more. At first, I tried to drag messages to them, and they disappeared. Then I tried to use the file move command still disappeared, then I tried to use the copy command. That worked until I tried to move a message to the folder, and everything disappeared. I have now lost some irreplaceable emails. I have used Thunderbird for years. What gives with this, and how can I fix it?

akira_hata@nishishinjuku.co.jp yasuko_hata@nishishinjuku.co.jp ruminncole@nishishinjuku.co.jp studio-inn@nishishinjuku.co.jp 4つのメールアドレスを使っていますが、4つとも過去の送信メールが消えてしまいました。すごく困っています。復元するのにはどうしたらよいでしょうか？

I have read what is posted on adding a folder in Thunderbird.

The problem I am experiencing is that when I select the main account and add a folder it keeps placing the folder as a sub folder of the in box not a folder or sub-folder of itself.

I am perplexed.

Thank you for your help!

For some reason after the last update I have been getting multiple inbox.conf folders getting created (see image). I have not found a way to remove these folders. Is this a bug or a setting issue?

When creating a new email in Thunderbird, the batch replace operation using [Ctrl]+[H] used to show the replacements in the editing window. Now, they don't appear unless I close the [Find and Replace] dialog. Even when I want to check the replacements, they don't show until I close the dialog. This seems like a bug. Is there anything I can do?

Good day,

Friday Oct 31 I noticed Thunderbird downloading several copies (8 to 10) of the same email over and over into a couple account folders. Not the same email into separate folder accounts, rather 8 to 10 duplicates from whomever into the account it was sent to.

After restarting Thunderbird error box stated - "Thunderbird is already running, but not responding. The old Thunderbird process must be closed to open a new window."

After reviewing in Task Manager, no instance was running nor in the background.

I made a copies of these files onto a separate drive:

1) AppData\Roaming\Thunderbird\Profiles

     and profiles.ini

2) AppData\Local\Thunderbird\Profiles

=

I uninstalled Thunderbird (v 140.4.0) and did a new install, this was v 140.4.0esr

Thunderbird did open with the new install.

However it will only display the Email Account Folders and Not any of the previous emails.

It was looking into the appropriate folder, but not loading the data.

On one account I changed the location to read the profile containing the emails with no change via: Account Settings/Server/Local Settings.

I can tell by the size of the folder in the default profile, it does contain the email data, I just need it to load it.

I don't think uninstalling Thunderbird 140.4.0esr and re-installing v 140.4.0 would make any difference??

Very Interesting - any thoughts to remedy?

Thanks - Drew

I just got a new PC running Windows 11. 64mb RAM, Intel i9 with 24 cores, 2TB M2 SSD for the OS drive. I did a clean install of the latest Thunderbird (144.01). I copied over my profiles from my old PC which was running Windows 10. I've done the profile move many times in the past without issue.

I've had no issues whatsoever with my Comcast mailbox's. They are also setup for POP. In the 3 days or so I've been running this my two gmail mailbox's have gotten corrupted multiple times. The error reported is that Thunderbird cannot write to the mailbox. There is over a terabyte of free space and I've triple checked the permissions (which work fine some of the time). I run Bitdefender and have used their email extension but have completely removed that. Repairing the inbox works for a while but then the error returns.

I noticed there was another thread about connecting to gmail being very slow. Connecting to gmail is definitely slower than connecting to Comcast for me though nowhere near as bad as described in the other thread.

Am open to any suggestions as to what I might try to resolve this. Thanks much.

--Vinny

I have a problem with Thunderbird in Kubuntu 24.04.3. The drag and drop of mails from one folder to another, e.g. from inbox to a sub folder, doesn't always work. If I just start Thunderbird and begin dragging emails it works fine, but if I minimize the Thunderbird window and do some other stuff. Then when I go back in Thunderbird, the drag and drop of mails has disappeared. And the only way I get it back is ending Thunderbird and start it up again.