Showing questions for topic:

Recover a mailbox account I accidentally deleted

Hi, I accidentally deleted all my emails on my desktop. I was in Account Settings and pressed the red "Delete" button that appears next to the account name on the screen.… (read more)

Hi, I accidentally deleted all my emails on my desktop. I was in Account Settings and pressed the red "Delete" button that appears next to the account name on the screen. I was trying to reset the email account settings but when i pressed delete, the mail account and all my old messages were deleted from my desktop.

I do see a file in the folder in User/appdata/roaming/thunderbird/profiles.../mail/mail.server.co.za that says "Inbox" and I THINK that might be my old emails but I can't seem to get Thunderbird to open the file. I've tried using ImportExportNG but it still won't open that file.

Is there a way to recover my old emails without having to take my computer to a specialist?

Appreciate any help. Hani

Open 4

How can I recover old e-mails from an earlier version of Thunderbird?

A couple of months ago Thunderbird installed a new version (150.0.2) that made me enter a new identity. After I did that, I tried importing the e-mail folders from the ea… (read more)

A couple of months ago Thunderbird installed a new version (150.0.2) that made me enter a new identity. After I did that, I tried importing the e-mail folders from the earlier version (139.0), but totally without success. So I tried re-installing an older version, but this also, was no longer able to import the folders stored on my hard drive. What can I do????

Open 5

After importing to T/b for Android, there is only one folder and there's a lot of blank screen

I'm using a Galaxy22 and have T/b for Android installed and ready to go. I've followed all the directions to import everything from my T/b on my desktop, which is the la… (read more)

I'm using a Galaxy22 and have T/b for Android installed and ready to go. I've followed all the directions to import everything from my T/b on my desktop, which is the latest as I do automatic updates. But when I open T/b for Android, I see something called "unified inbox" with absolutely nothing in it, just a blank screen and a "compose message" icon on the bottom right. Where's my stuff? Please help! I can't handle Samsung email anymore, it won't send out any messages.

Jennifer

Open

How can I retrieve archived e-mails from a previous version of Thunderbird after the newest version wiped out my previous identity?

The newest version of Thunderbird wiped out the stored files from the previous version by making me create a new identity. I have tried several times to use "import" to r… (read more)

The newest version of Thunderbird wiped out the stored files from the previous version by making me create a new identity. I have tried several times to use "import" to retrieve backed up data from the old version, but without success, even after I re-installed an earlier version of Thunderbird. Each time I use the "import" feature I get a message that it failed unexpectedly. I need these old e-mails because they contain receipts for charitable donations that I need because my tax returns are being audited. What can I do?

Open 5 27

How can I import my large EML files into Thunderbird quickly?

Hi, I am Div, and I have a large number of EML files which I want to send to Thunderbird. Can anyone tell me the best ways?? I know the manual method, but it didn't work … (read more)

Hi, I am Div, and I have a large number of EML files which I want to send to Thunderbird. Can anyone tell me the best ways?? I know the manual method, but it didn't work out for me because I want my files to be imported safely in bulk, as it is my daily work. I want a reliable solution. Will be really thankful if someone suggests a safe and quick solution.

حل شده Archived 3 73

How Do I Open MSG File in Thunderbird?

I want to open my MSG files in Thunderbird, but with attachments. I have received a large number of MSG files that are so large in size, and my main problem is that I wan… (read more)

I want to open my MSG files in Thunderbird, but with attachments. I have received a large number of MSG files that are so large in size, and my main problem is that I want all of those files in my Thunderbird. Manually doing that took a lot of time plus in some files, attachments were not supported. Any reliable way to open .msg in Thunderbird?

Open 5 304

Data loss transferring T-Bird to another computer

I transferred my Win 11 T-bird system to a new Win 11 computer using the T-Bird instructions re Profiles etc. The system transferred and operates on the new computer, BUT… (read more)

I transferred my Win 11 T-bird system to a new Win 11 computer using the T-Bird instructions re Profiles etc. The system transferred and operates on the new computer, BUT the last six years of e-mails and my current address book and calendar did not. The calendar that transferred was from 2014 to 2020 and the addresses were also from 2020. The current email addresses and up-to-date calendar didn't transfer. How can I make sure my current data transfers. I still have my old computer with T-Bird installed?

Open 1

importing

somehow i managed to import from one email account to another thinking i would like it but i don't like since it just makes me have same mail in 2 places but i don't know… (read more)

somehow i managed to import from one email account to another thinking i would like it but i don't like since it just makes me have same mail in 2 places but i don't know and can't find how to cancel the import, can someone tell me how

Open 3

Move Thunderbird 32 profile to new computer with Thunderbird 64

I am moving my Thunderbird (32 bit) data from an old Win 7 computer to Linux Mint on a new machine with Thunderbird 64 bit. I have followed all the advice to copy the ol… (read more)

I am moving my Thunderbird (32 bit) data from an old Win 7 computer to Linux Mint on a new machine with Thunderbird 64 bit. I have followed all the advice to copy the old computer profile to the profile folder in Mint, but nothing appears in Thunderbird. My pop3 email server has 2-factor authentication; I can set this up and access or send new emails, but I can't import all my old email folders. The old Thunderbird is version 115.18.0 (32 bit) and says it is "up to date on esr update channel" The Mint Thunderbird is 140.0.6 esr (64 bit) and was recently installed with Mint.

As these versions are 32 bit and 64 bit respectively, I don't see how I can make them the same version, as recommended for transferring profiles.

How can I make this work?

Open 3

Can you help me give Thunderbird access to my Outlook pst-file?

To be really useful to me I need Thunderbird to be able to read my Outlook pst-files. For years my practice has been to move emails from the ost-file to the pst-file too … (read more)

To be really useful to me I need Thunderbird to be able to read my Outlook pst-files.

For years my practice has been to move emails from the ost-file to the pst-file too limit the size of the ost-file. Both files are localized on my computer but only the emails in the ost-file are in my gmail-account. So the method helps me limit the size of my gmail-account but still gives me total access to my email-history.

Without a similar possibility in Thunderbird it's difficult for me to leave Outlook, which I really want to. Can you help me?

Open 2 129

Recover Lost Emails

Hi, I had/have an IMAP account at my ISP Host, with TB connecting to. There has been a number of occasions where I have used the Servers IMAP copy of emails as a back up,… (read more)

Hi, I had/have an IMAP account at my ISP Host, with TB connecting to.

There has been a number of occasions where I have used the Servers IMAP copy of emails as a back up, and from memory am sure that when connecting a fresh client, all emails/folders etc updated and down loaded from the server > client, in fact nothing got deleted on either side, and both sides synced.

My host (Fasthosts - I will name and shame) deleted my whole IMAP account by mistake.

They hastily re-instated just the package but all the emails had been wiped from the server.

I did though have a full copy of all emails on my TB IMAP client.

When I reconnected my client to the server after the re-instatement, i expected my clients emails to upload to the server, but instead they 'vanished' - and I have nothing but empty folders.

Am I able to recover any of these emails from my client, ie are they sitting in a file/folder still ??

TB has restarted a number of times since, and I fear the folder may have been compacted, but I cannot be sure.

Thoughts appreciated.

Open 1

Incomplete instructions to move Thunderbird emails to another computer

In reference to the article [[Knowledge Base Article|http://mzl.la/1ApHiU3]], "Move Thunderbird data to a new computer", this misses the transfer of Local Folders. The in… (read more)

In reference to the article [[Knowledge Base Article|http://mzl.la/1ApHiU3]], "Move Thunderbird data to a new computer", this misses the transfer of Local Folders.

The instructions only include moving the Thunderbird application data folder with profile information but does not include Local Folders, after completing these instructions the Local Folders will not be present on the new computer.

The path for Local Folders is under Account Settings > Local Folders, this folder needs to be copied to the similar path on the new computer as well.

I have copied emails from a Windows 10 to Windows 11 computer using these instructions and it appears to work.

Open 3 9

Проблема авторизации

Здравствуйте! Пытаюсь подключить Яндекс.Почту к Thunderbird, чтобы скачать письма с Яндекса на компьютер. Проблема такая: при добавлении аккаунта Яндекс.Почты в Thunderbi… (read more)

Здравствуйте!

Пытаюсь подключить Яндекс.Почту к Thunderbird, чтобы скачать письма с Яндекса на компьютер.

Проблема такая: при добавлении аккаунта Яндекс.Почты в Thunderbird меня почему-то перебрасывает на авторизацию Google. Возможно, это связано с тем, что ранее почта была мигрирована на Google-аккаунт с таким же адресом и доменом, либо ящик Яндекса сейчас неактивен (он не оплачен, там просто старые письма лежат) — точно не понимаю.

Подскажите, пожалуйста:

Почему при подключении Яндекс.Почты Thunderbird может открывать Google-авторизацию? Можно ли принудительно подключить Яндекс.Почту вручную? Если ящик Яндекса был ранее связан/мигрирован с Google, есть ли способ всё равно скачать письма именно с Яндекса?

Моя цель — получить локальный архив писем с Яндекс.Почты на компьютере. Буду благодарна за пошаговую инструкцию, что проверить и как правильно настроить подключение.

Open 3 9

Multiple Trash folders

While importing a Gmail account, I ended with three Trash folders, only one of which I could delete. Trash goes automatically into the top folder, but bottom one says it'… (read more)

While importing a Gmail account, I ended with three Trash folders, only one of which I could delete. Trash goes automatically into the top folder, but bottom one says it's a system folder and can't be deleted. How do I consolidate into the one that Trash automatically goes into, which should be the top one, please?

Open 1 36

Tried all methods of import

I have an old(er) Thunderbird file - we were not able to get the system running so we just plugged in the hard drive and zipped it (not with Thunderbird, just zipped the … (read more)

I have an old(er) Thunderbird file - we were not able to get the system running so we just plugged in the hard drive and zipped it (not with Thunderbird, just zipped the raw files - see attached) and I have tried all three methods that Gemini spit out to me (#3 looks like what I have seen on the forums here) and the bext I can do is get the first message to pop up (out of about 500+) and can't see the others. Using Thunderbird on the new machine and also tried the ImportNG tool as well. I can't loose this collection, very important. Although the old machine does not work, I still have access to the hard drive if I need more "stuff" off of it. Not sure what the old version of Thunderbird was but the box was last used in Jan 2019 and setup originally around 2008. Thank you in advance for your assistance.

Open 11

Unable to determine if mbox files input from Google Take Out are all automatically integrated into one email listing

Hello, I have been using Thunderbird only occasionally for backing up Google emails after which I delete the emails from Google. I am thinking of using Thunderbird perma… (read more)

Hello,

I have been using Thunderbird only occasionally for backing up Google emails after which I delete the emails from Google. I am thinking of using Thunderbird permanently but there are things I'm not sure about.

1). Does Thunderbird automatically integrate Google Take Out mbox files automatically into one email list? When I start Thunderbird, I see files that I have uploaded to Thunderbird (on two occasions in the past and these were mbox files from Google Take Out) but these files are empty. (screenshot attached). When I select the "all mail" folder all of the mails saved since 2005 appear to be there.

2). Does Thunderbird save attachments or only the emails themselves?

I would be grateful for some help so that I can optimise my working with Thunderbird.

Best wishes

DanZ

Open 4 36

In my .CSV extract I'm failing to get the email body through alongside date time sender etc so Q, where do I set this?

From my local folder of emails in Thunderbird, I am able to extract to .CSV and see fields in Excel. While date and time and sender and receiver and subject fields work s… (read more)

From my local folder of emails in Thunderbird, I am able to extract to .CSV and see fields in Excel. While date and time and sender and receiver and subject fields work successfully I don't see the email body coming through. How do I achieve this please?

I managed to append switch values to get the Time field included as part of my extract but the email bogy, or even a truncated part of it eludes me. I understand that some of my email body fields are substantial but currently my repeated exports show nothing. Formats other than CSV would be welcome if they can solve my problem.

Open 7 9

Missing all local folders created and missing emails prior to May 1

This morning I noticed that all emails prior to May 1 were missing from folders that I created. I assumed (incorrectly) that they were in the sbd file that I backed up… (read more)

This morning I noticed that all emails prior to May 1 were missing from folders that I created. I assumed (incorrectly) that they were in the sbd file that I backed up in April. So I moved that file into the proper destination location but nothing popped up. I then restored the old sbd file back and now I don't even see any the the folders that I created. Note: when I click on the sbd file I do see the folders but they don't appear under Local Folders I've googled and used AI....no luck

حل شده 9 9