Firefox Community Forum

Mozilla VPN does not start service on start up as before, nor allow me to start the service on my Dell laptop running Windows 11.

I appear to be signed in and while I can navigate to different areas on the desktop app, it does not allow me to 'turn on' the VPN.

I am new to Mozilla vpn. Running Linux Mint on HP laptop using firefox 155.0.1. I lose internet connection the second I turn on Mozilla vpn. I get error message "no signal - check connection". This is regardless of the chosen location. What am i doing wrong?

I been using FireFox for at least a decade I am really disappointed in it's current state. It is very slow OIS is Version 26.6.2 (25G83). Constantly telling me it can't find server when I hit an website link? Also frequently says secure connection? I want my FireFox back.

Mozilla Firewall was running with no issues on my Win11 v25H2 laptop until about a week ago. Since then, the program won't open. I've tried launching it from the install directory as admin, or from the Mozilla browser extension. The Waterfox Mozilla Firewall extension (v1.35.0) opens, but there's no response when I select "Open Mozilla Firewall."

One note is Mozilla Firewall is listed as a Task Manager Process. I ended all instances, but no change.

I've also: Uninstalled Mozilla VPN and deleted the install directory. Downloaded a new executable file and installed. Restarted and powered off the laptop. Windows Updates are current. Checked Event Viewer for Mozilla Firewall errors, but none listed.

Thanks, Ben

I'm trying to use the Mozilla VPN I have on my desktop (hardwired) as a mobile hotspot for my LG Smart TV. I doesn't seem to be working the way I thought it should. Please can you give me any pointers on getting it working.

I have a windows 7 operating system running Firefox v115.40.0esr and the program runs but I am continually getting the error: The procedure entry point GetSystemTimePreciseAsFileTime could not be located in the dynamic link library KERNEL32.dll Is there a fix for this?

Whenever I make a video fullscreen like on youtube, then press Ctrl + N for new window, the new window appears without the windows taskbar. This happened after the last update. So, now there's a gap at the bottom where the taskbar should be, exposing the bottom portion of the video underneath .

Longtime Firefox user, Lenovo desktop, Windows 10 user, have Firefox version 154. Can log into my microsoft M365 account, but whan I click on "Search", my files do not appear. Box appears saying "No Recent Items" in place of my list of files.

Can this be fixed at Firefox??? I'm forced to us Chrome, which I do not want to do. Thank you. Mike Manning Text [redacted phone# and email from community support forum]

Hi Folks,

Mozilla VPN no longer works on my Windows 10 PC. The program runs and the little desktop window appears. However, when I click Mozilla VPN on, it clicks off immediately. Ideas?

Mark

I want to create a wireguard file that I can load onto my router to permit me to use mozilla vpn on my router as i will be using it on static devices eg TV which I want to connect through the router. I understand this can be done but the syntax offered does not seem to work on my PC running win 11.

Using your browser for first time today using two popular websites that are used daily (theglobeandmail.com and theweathernetwork.com) that Malwarebytes deemed these unsafe quoting 192.178.192.132.443 - they are now blocked and don't understand why these websites would have any problems. Can your team help rectify this problem please. E. Scholten [redacted email from community support forum]

Hello Mozilla VPN Support,

I recently purchased Mozilla VPN and installed it on my system using the Flatpak version.

My operating system is **Linux Mint 22.2**.

The problem is that the VPN connects successfully to any server, but after a short time it disconnects automatically. This happens with every server I try.

Interestingly, if I use the Mozilla VPN browser extension, it works correctly and stays connected. However, the browser extension does not provide access to all the countries that are available in the full VPN application.

Could you please help me determine why the Flatpak application keeps disconnecting and whether this is a known issue with Linux Mint 22.2 or the Flatpak version?

If you need any logs or additional information, I would be happy to provide them.

Thank you for your assistance.

Kind regards, Nikos

I would like to speed up my Fire Fox and update my Fire Fox to the latest version for my computer. I would also like to stop the errors and slow downs and the message telling me that the internet is telling me that the site is not working or slowing down my internet and i should close my internet.

hello! this may not be an emergency, but im still curious. will the sports widget be updated after the world cup? i think this would be cool if after the world cup people could choose a sports they want to follow (tennis, soccer, formula-1, etc.) and the widgets will show the updates of the following sport. what will be after the world cup ends?