Firefox Support Forum

I installed Firefox on a new laptop this morning. When I signed in, Firefox somehow found a very old, like SEVERAL YEARS old, setting of bookmarks, toolbar settings, passwords, etc. and then synced the new device to that old information. Then when I opened Firefox in my other devices, Firefox automatically synced (with the new laptop, apparently) and replaced all my current saved information with all that old information.

I'm crushed. I'm missing several years' worth of bookmarks and other information I'd saved in my Firefox. Is there a way to reclaim the Firefox information I had on my devices prior to signing in on the new laptop?

I can't paste text into emails (msn.com) anymore when I use Firefox. What gives? I ran tests with Microsoft and it works fine on Chrome & Edge--only problem is with Firefox. Please help

I can't paste text into my emails anymore. When I try the menu only says "Emoji." "Copy" & "cut" are grayed out.

I contacted microsoft. We ran tests and it's not them-pasting is no problem on Chrome & Edge. I want to keep using Firefox but I need to be able to paste text into emails! please help.

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it's impossible to reload or navigate to a different address using the same tab.

This happens with a clean profile using two different computers with very different hardware. I'm able to reproduce it using Firefox 111 and 112, but not with Firefox 110. It doesn't happen in Chrome.

Unfortunately, I couldn't report it as a web compatibility bug. The person reviewing the issue wasn't able to access the streams due to geoblocking (VPN doesn't help). They asked me to provide additional information such as console logs. But even the console stops working when the problem occurs and there are no error messages before that.

Is there anything else I could try to help diagnosing this issue or is it a lost case?

I have over 800 emails in my trash folder. Do they delete automatically every month? If not, how do I empty the folder? Also, when I take a screenshot of something, how do I email the screenshot?

Thank you very much!

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in the taskbar gives the small circle loading symbol next to the mouse for about a second. But no browser window opens. There is no indication in the Task Manager that a Firefox browser is open.

I have attempted to restart my computer several times. I have uninstalled and reinstalled Firefox. I have tried updating Firefox. I have checked that all my drivers on the computer are up to date. I have run a Malwarebytes virus scan on my computer. I cannot get Firefox to open to check any other settings. I have tried to open Firefox on another account on the same computer and it also results in the same thing.

If anyone has any ideas that might fix this, I would really appreciate it. Thank you. Computer is a Dell OptiPlex 5070 running Windows 10.

I often send same e mail to people, so I use copy/paste from word doc. When I send the e mail it corrupts, see example below. Someone suggested I should copy/paste from notepad instead, but still same issue. Then I sent exact same e mail (copy/paste from word doc) and send via Chrome. No issue. Any suggestions please ?

Here is part of what should be sent:

Please can we take this opportunity to remind you that check in time is after 4.00pm, and departure time must be before 10.00am. This is to enable the villa to be perfect for you and following guests. If you have any questions/problems when at the villa, please call the management company (details on below) asap. In the unlikely event the management company fails to help you then please contact me.

Here is what gets received;

mso-fareast-language:EN-GB">Please can we take this opportunity to remind you that check in time is after 4.00pm, and departure time must be before 10.00am. This is to enable the villa to be perfect for you and following guests.

mso-fareast-language:EN-GB">If you have any questions/problems when at the villa, please call the management company (details on below) asap. In the unlikely event the management company fails to help you then please contact me.

color:black;mso-fareast-language:EN-GB">A reminder please there is NO SMOKING and NO PETS allowed within the villacolor:black;mso-fareast-language:EN-GB">.

started computer this AM and it appears that all my stored book marks, passwords, and settings have been lost, and, not only in firefox but thunderbird, and my gooogle browser as well. Not sure what happened. When I started the computer it said please wait configuring windows. I have tried to use the restoring from backup help but there doesn't appear to be any data there Thank You John

Some pages are not displayed correctly and some are with defects. Some alements on some pages arealso blocked.

Examples in attachmnet

The adblocks are off

Hello,

Everytime when I open the FF I see the white space on the screen, please check the screenshot.

After I press F11 two times I see borwser normal again.

Thank you, Danijel

Firefox won't reload tab when NoScripts running. This didn't happen until I went to version 11.4.18 of NoScripts and Version 111.0 of Firefox (both at same time). All 8 tabs load when I initially start FF 111.0. All tabs reload with no problems when I initially start or restart FF with Noscripts active. It is only after FF been running for an hour or so that tabs stop reloading. I do have another addon running called tab reloader. Addon tab reloader and the FF reload icon both stop working after FF runs for awhile. You will see the web page name in bottom left corner of screen and an hour class on tab. Stop NoScripts, the hour class goes away and all tabs reload, both with the FF tab reload icon and the tab reloader addon.

I thought it might be the tab reloader addon, so I set 8 tabs to reload every 10 seconds for awhile, just a couple minutes. NoScripts was running. This didn't cause a problem, everything was reloading. So I set tab reloader back to reload 8 tabs every hour, No scripts still active.

Come back in a little over an hour and the FF tab reload isn't working as described earlier. Stop NoScripts and tabs finish reloading.

Now is this a Noscript 11.4.18 or FF 111.0 issue, I did both at same time. Prior to that I was on FF 110.0.1. Currently running Windows 10 64 bit, haven't done the March update as nothing much there. All was fine until FF and NoScript update. All is fine until FF runs for awhile. For now I just turned NoScripts off.

The Firefox built-in Picture-In-Picture works great and has great pictures, much better than Chrome addon PIPs. I noticed today it has gone through an update and the first difference I noticed is the "Back to tab" button has moved from bottom center to top left. As I said, the PIP of Firefox has a great design and features, but is missing one feature that would make it perfect. Can you please add a RED PROGRESS BAR at the bottom of the PIP box. For example, there is an "Enhancer for YouTube" addon PIP (not a regular PIP, but other type of PIP that pops up when scrolling down to comments section) which has that and it's very useful (please see attachment). And if that feature is added, the ideal and logical design would be to show the "red progress bar" while hovering over the PIP box, not an always-showing feature, just like a YouTube video red progress bar works.

Thank you, Arthur