Firefox Community Forum

I have paid for Mozilla VPN subscription for many years - maybe 10 years - but now cannot activate it. I am using: Firefox 154.0.1 (64-bit)

James Standfast [redacted phone# and emails from public support forum]

High contrast setting only support 2 colors(unvisited links and visited links) as a consequence it does not support radio buttons(switches that move to left and right to turn on features). the buttons are invisible and waste hours of the users time.

July 13, 2026

In Windows 10, FIREFOX is preventing the proper operation of the Windows 10 feature called MOUSE KEYS when FIREFOX is operating. MOUSE KEYS is a very important capability to individuals with certain disabilities.

MOUSE KEYS enables the use of the numbered keys on the NUMERIC KEYPAD to be used to move the cursor around when the NUM LOCK key is turned ON, as a substitute for using a mouse. Does Mozilla have a way to prevent FIREFOX from defeating this MOUSE KEYS feature?

Google AI indicated that there is a solution specifically for FIREFOX. That capability is built into FIREFOX and begins by using "about:config" to reset a parameter named "permissions.default.shortcuts" from either "0" or "1" to "2". I successfully implemented the steps in this solution by changing that value from its default value of "0" in my computer system, to "2", but no change resulted. MOUSE KEYS continued to malfunction in the same way.

After exhaustive testing looking for a pattern, I finally found one. The malfunction appears to be the following: With the MOUSE KEYS feature activated in the WINDOWS 10 set up, and with NUM LOCK turned ON to assure that this function is ON, each of the numeric keys, 0 through 9 on the keypad, cycles through the different MOUSE KEYS functions of all ten of these keys, in ascending order by their number. For example, if you press key 7 for ten times in a row, it will cycle through each of the ten MOUSE KEYS functions associated with the keys 0-9 to occur, returning on the tenth press to the function that was executed the first time that key 7 was pressed, and so one endlessly through multiple cycles. And similarly for each of the other ten numbered keys.

A similar type of malfunction of MOUSE KEYS occurs with any BROWSER program that I have tried, including GOOGLE CHROME and BRAVE. I gather from GOOGLE AI that browser programs INTERCEPT the codes generated by the numeric keys on the numeric key pad and change those codes before sending the codes to the WINDOWS 10 operating system, and thus to MOUSE KEYS, for execution, causing this problem.

Is there a solution for FIREFOX what will restore the proper function of the MOUSE KEYS feature of Windows 10, when FIREFOX is being used? Thank you for any help that you can provide.

I want to protect my desk top using Mozilla VPN, but, rarely connect my mobile phone to the net so would rather not have to scan a QR code nor download the app through google play store. Please tell me how to subscribe to and install Mozilla VPN using only a desk top.

Is it possible to access Settings>Accessibility>WebsiteContrast to quickly turn it on and off, by setting it as a bookmark (or quick access) rather than having to click settings and search for it each time?

Can you let me know if this is possible, or possibly add it in a future update if it is not?

I know that there are extensions that allow you to do this, but I am wary of using too many extensions because they can be a privacy vulnerability.

I noticed that the World Clock widget includes Pakistan Standard Time (PKT) but does not provide an option for Indian Standard Time (IST). This is surprising given that India has one of the world's largest internet user bases and a significantly larger population than many countries currently represented.

India operates on a unique UTC+5:30 time zone used by over 1.4 billion people, making it one of the most widely used time zones globally. The absence of IST while neighbouring time zones are available feels like a major oversight and reduces the usefulness of the widget for Indian users and anyone who regularly works with Indian colleagues, clients, friends, or family.

Please add Indian Standard Time (IST) to the World Clock widget as a standard option. Its inclusion would greatly improve the widgets global coverage and usability.

1. Enable the search box to the right side of URL box in browser UI.
2. Open new tab (empty URL box).
3. Press TAB.
4. The search engine SELECTOR becomes highlighted, instead of the search INPUT.
5. Web application software developer is blocked from typing search query right away.
6. Must press ANOTHER TAB.
7. This breaks the workflow. It never used to do this, you could type immediately after tabbing ONCE.
8. Search is disabled in URL box to facilitate local domain resolution/error and NOT trigger fallback searching.

Please revert the behaviour to normal, and make the single TAB operation focus on the search INPUT.

Normally, when zoom in on a web page in Firefox, the page will adjust so the page content is still visible, by insisting the magnified content is still visible, or a vertical scroll bar is created to reveal the content.

I also run into pages where the content is only visible when the page is 100% or less.

Can this be adjusted?

The Proton VPN extension/add-on usage can override the Firefox language setting when it assigns a user to a node in another land. That land's language can suddenly become the default language one sees, and may remain in spite of trying to reset the Firefox language default. E.g., if one is assigned a VPN node in Japan, suddenly the general language one sees is Japanese, and it remains in spite of disabling Proton VPN and even after exiting and signing back in. The only alternative one has is to request a different node and then wait for the timeout (30 sec., 2 minutes, etc.) for another and hopefully understandable language/country node.

I raised this issue with Proton, and they maintain that loss of one's language proves that Proton VPN is working (see my response under ratings)

1. How does someone accept "working" VPN when one loses their ability to comprehend the displayed language? In my past experiences with other VPNs (NordVPN, etc.) they never corrupted my default browser language.

2. Accessibility issues???

Animation triggers my migraines.

Many, many, many websites trigger zooming animation on mouseover. I can reduce the frame rate to help deanimate this, but I would rather not animate it at all.

On the whole, I think it'd be easier to block all these effects. How can I do that in Firefox?

I'd prefer to still see where links would lead without clicking on them. And I'd prefer to get tooltips working, but I increase mouse cursor sizes, so they're already broken.

Doing a "find" ends up showing a greenish (so I'm told) background with white text. Want to guess which "find" in the attached image is difficult for me to find?

What I would like: Find (focus): yellow text on black background Find All: white text on black background

Yes, of course it would be nice if that would auto switch to black on yellow if the website default is black background.

I can hack userContent.css and get the selection function to work:

/* General highlight (for text selection, etc.) */

selection {

   background: #FFFF00 !important;  /* Yellow background */
   color: #000000 !important;       /* Black text */

}

I can hack userContent.css and get the Find All (sans the focus) to work.

But firefox always provides the focus with white on green. Even if I do something like this:

/* Customize the color of highlighted search text */ input[type="search"]:focus::selection {

   background: #FFFF00 !important;  /* Yellow background */
   color: #000000 !important;       /* Black text */

}

I tried several themes. No change. I tried changing Windows Preferences. No change.

There must be a way to make this "find" feature useful for me.

As a user of Firefox has been a good experience up till three weeks ago YouTube will not load. I cant play any of there videos this is been on going for three weeks. Ive asked you to fix it but so far you aren't doing anything about it. My operating system is windows 10 64 bits. Can you please look into this and get it fixed. Username: James Bond email [email removed]. Please get back to me and let me know what the problem is. Thank you so much. [unrelated YouTube link removed]