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Frequent crashes and freezes

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. F… (read more)

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Asked by eldensymbiosis 20 ساعت قبل

Last reply by eldensymbiosis 4 ساعت قبل

Printer pauses between each page.

Ever since the latest Firefox upgrade to version 135.0, my Epson 3760 printer pauses between each page when more than one page is requested to print continuously. This pa… (read more)

Ever since the latest Firefox upgrade to version 135.0, my Epson 3760 printer pauses between each page when more than one page is requested to print continuously. This pause before each page didn't happen before the upgrade. I now have to go into my printer queue and select each item in the queue to have it resume printing - one at a time. I'm on Windows 11 with an LG laptop.

Asked by duffy4444 1 روز قبل

Last reply by duffy4444 5 ساعت قبل

Cookies and Site data issues under Privacy & Security

Hi Team, I'm currently having an issue with the above: Every time I clear everything (cookies, data, cache etc), close Firefox then immediately open it again additional… (read more)

Hi Team,

I'm currently having an issue with the above:

Every time I clear everything (cookies, data, cache etc), close Firefox then immediately open it again additional data appears. This never used to happen before. Why is this? For example, just before sending this message it stated 0 bytes. When closing and opening F. again there were 76 bytes. Earlier today, after the same procedure there were 315 bytes of data! So Firefox is not clearing data as it used to. I use Norton AntiVirus and Nord VPN and have just done a disc clean-up but there is still the same problem when they are turned off. Where is this data coming from if I am not using any programs, the internet, nothing; only opening Firefox? Please advise as I suspect there may be hackers sniffing around my computer. I have changed the Browser Privacy to Strict.

Nord VPN also has a security option like Firefox. Is it okay to keep both on simultaneously or will they conflict? What is the best option out of the two if you recommend using only one?

I look forward to your assistance.

Thanks,

BA

Asked by razzamatazz819 14 ساعت قبل

I keep getting a banner which tells me firefox has notifications. But where are they?

Every time I open my laptop, I keep getting a banner which tells me firefox has notifications. But where are they? It appears in the upper right hand corner of my 2010 ma… (read more)

Every time I open my laptop, I keep getting a banner which tells me firefox has notifications. But where are they? It appears in the upper right hand corner of my 2010 macbookpro and disappears without informing me as to where these notifications are. Anyone know where I can look? thanks

Asked by greendog 15 ساعت قبل

desk top hiding my pages that are open

I do not speak or understand firefox program. So explaining why I continually have to fight with this program is ridiculous if you don't speak and use the language I USE … (read more)

I do not speak or understand firefox program. So explaining why I continually have to fight with this program is ridiculous if you don't speak and use the language I USE AS A CUSTOMER in simple terms. I should not have to access upper people and pay money to configure my computer I paid money for already and Firesux continually ruins. I need simple terms to stop my pages from jumping behind what ever that stupid thing is that hides them. I hate that I lose so much passwords and simple processes after every gd update or whim of the programMers. This is wasting time I do not have. AGAIN!

Asked by Susan 17 ساعت قبل

Particular movies/series playing back choppy, like stuttering, on Netflix

I always watched movies/shows through Firefox browser. Lately some titles are playing back like stuttering, choppy, like skipping frames. This happens on Netflix only. In… (read more)

I always watched movies/shows through Firefox browser. Lately some titles are playing back like stuttering, choppy, like skipping frames. This happens on Netflix only. In titles like for instance, "The Blacklist" and "The Juror". In Chrome, they work fine. It's just on Firefox. Something happened with Firefox in one of its latest updates.

Asked by robertsouza2007 5 روز قبل

Firefox Multi-Account Containers keeps logging out of Facebook and Instagram

I have the Firefox Multi-Account Containers extensions installed, and configured with 3 containers: one for YouTube, other for Amazon, and finally one for Facebook and In… (read more)

I have the Firefox Multi-Account Containers extensions installed, and configured with 3 containers: one for YouTube, other for Amazon, and finally one for Facebook and Instagram. Each container only opens said website and also logs-in to said website. I also have another computer with Firefox which all of those settings are also synced.

Both Amazon and Facebook work perfectly, but the Facebook container constantly logs out both from Facebook and Instagram, prompting me to enter my credentials time and time again, which has reached to the extent that now Facebook presents a Captcha every login, alongside a prompt asking me if I want to save those login credentials (which I say yes).

This started to happen last week as I did a fresh install of my OS on my desktop rig after I logged in into my Firefox Sync account and configured the Firefox Multi-Account Containers extension. And yes, I have disabled erasing cookies after I close Firefox, Allow cookies and site data, and added both Instagram and Facebook as explicit options to save those cookies.

EDIT: I also noticed that this happens whenever I open up Facebook/Instagram on the other device (PC/Desktop, and as long as I'm still using the same device, the session is still open.

Asked by MGMX 1 روز قبل

GPU blocking firefox when hovering over youtube short preview

Hi, for the past couple of weeks firefox is causing the GPU to block firefox when trying to play a youtube short preview by hovering over the short. The screen goes white… (read more)

Hi, for the past couple of weeks firefox is causing the GPU to block firefox when trying to play a youtube short preview by hovering over the short. The screen goes white and then returns and it happens again if you leave the cursor over the short. After a few of these, the message comes up that the GPU (nvidia in this case) acceleration has blocked access to firefox. This will happen every time. The issue doesn't occur in chrome. The issue doesn't occur if firefox is started in troubleshoot mode. If I run in regular mode and manually disable my one extension (keeper) and the two plugins - widevine codec and cisco openh264 codec, the issue will still occur. I have no other add-ins. I have updated firefox and the nvidia drivers to the most current. The gpu is nvidia geforce 940mx with intel hd graphics 620. I am running 64bit windows 10 home on an hp envy laptop with i7 chip. Any ideas? Thanks.

Asked by niteowl01 20 ساعت قبل

Blue progress bar no longer showing after clicking on download icon in Firefox - Fixed!

My original thread got archived so I'm displaying it again here for reference and so that I can post the fact that I am happy to report that the developers have now corre… (read more)

My original thread got archived so I'm displaying it again here for reference and so that I can post the fact that I am happy to report that the developers have now corrected this issue as of the latest 135 release. Here are the basics of the previous posts minus the screenshots:


      • Blue progress bar no longer showing after clicking on download icon in Firefox ***

9 months ago 5/4/24, 7:44 AM

Some months ago, Firefox stopped displaying the blue progress bars that would normally show once you clicked on the download icon. You still see the usual file info but now the progress bar of the download is gray instead of blue and is extremely hard to see. But if you click on the "show all downloads" link, then the blue progress bar will show as usual for any in-progress downloads in the Library window, as shown in the second screenshot.

It isn't a huge issue but is still annoying when you just want to quickly see the progress of downloads in Firefox. I haven't changed any of the colors in Firefox or in Windows for that matter, I'm currently running Windows 10. All other dialog boxes, windows, etc. all display normally on my system. Just curious if anyone else is having this problem and hopefully a future update can take care of it.

Thanks very much!


jscher2000 - Support Volunteer 5/4/24, 9:42 AM

I'm still seeing a good color contrast on both the system theme and dark theme (with a smaller file, though). It looks like gray is used when the download is paused (third part of screenshot attached).

Your screenshot doesn't say that the download is paused, but I wonder whether the gray indicates that it is stalled, i.e., not proceeding? On the other hand, if the Ctrl+J Show All Downloads list has the blue bar, then maybe that's not intentional. I think someone will need to dig into the mismatch further.


cor-el Moderator 5/4/24, 10:02 AM

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

   Switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window 

jbb2004g Question owner 5/5/24, 5:54 AM

Thanks for the replies. The download was not paused in the first screenshot, it was progressing normally. And I started Firefox in Troubleshoot mode and that made no difference, still have the gray download progress bar instead of blue.


As I mentioned above, this issue has finally been fixed. It may have taken them nine months but at least they got the job done. :-)

Asked by jbb2004g 23 ساعت قبل

Firefox Keeps Freezing Downloads Midway

I'm using Firefox on Windows 10. For a long time I've been experiencing freezing in downloads of all sorts of files sizes and different hosts. I start the download, some… (read more)

I'm using Firefox on Windows 10.

For a long time I've been experiencing freezing in downloads of all sorts of files sizes and different hosts. I start the download, sometimes they finish normally (if smaller sizes) but most of the time they freezes at random percentage and I have to restart from the start.

For downloading larger files are a pain, to have wait and need to keep restart if it freezes.

When I'm using others browser, such as LibreWolf and Zen Browser (forks of Firefox), it doesn't happen and all downloads work flawless.

Asked by slimethegamer 1 روز قبل

Problem with FireFox on one of my PCs not working right.

My firefox on this PC is acting odd. It does not open all my links that I expect to open. Some YouTube videos won't start, just go to black. And often sign-in links on… (read more)

My firefox on this PC is acting odd. It does not open all my links that I expect to open. Some YouTube videos won't start, just go to black. And often sign-in links on approved pages do not work. I have tried uninstalling and reinstalling but nothing changes.

Asked by iMedia 1 روز قبل

cannot sign in to My Delta Extranet

I have been using Mozilla for many years but now all of a sudden I cant sign into my Delta Extranet account. This is very strange .. I did nothing to make this happen.. … (read more)

I have been using Mozilla for many years but now all of a sudden I cant sign into my Delta Extranet account. This is very strange .. I did nothing to make this happen..

Asked by donnacap49 1 روز قبل