Firefox Community Forum

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred browser. But i have the problem when i go to the settings page i see a message on top (picture attached with this post) that says "Your browser is manged by your organization".

Which is simply not true. This is my personal laptop and it belongs to me. I see an answer from Linux mint devs that they will take it up with Mozilla. But that was three years ago. Can this message be ignored or is it still the case? For peace of mind, how do i verify that something is not managing my device?

older post on this topic : https://support.mozilla.org/bm/questions/1366242 Operating system: Linux Mint 22.1 Cinnamon System: HP Envy 15t k100 personal laptop

My linux system no longer has pulseaudio installed (for reasons unrelated to firefox).

The --enable-alsa option is not rejected by firefox but doesn't work either. The only way to get audio from firefox in this install is through the apulse wrapper:

    apulse firefox ...

Note that chrome browsers have no problem with audio when pulseaudio is not installed.

Is the --enable-alsa in firefox supposed to work?

thanks!

=> firefox --new-instance --enable-alsa [448710] Sandbox: attempt to open unexpected file /sys/fs/cgroup/cpuset/chrome [448710] Sandbox: attempt to open unexpected file /sys/fs/cgroup/schedtune/chrome [Child 448437, MediaDecoderStateMachine #1] WARNING: 7f36959274c0 OpenCubeb() failed to init cubeb: file /builds/worker/checkouts/gecko/dom/media/AudioStream.cpp:285 [Child 448437, MediaDecoderStateMachine #1] WARNING: Decoder=7f3695a15200 [OnMediaSinkAudioError]: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp:4634

I use Firefox with DuckDuckGo on Ubuntu 24.04, Gnome desktop. My Firefox browser window regularly freezes but can be unfrozen by simply repositioning the window. This is really annoying.

I also use Chromium on the same system and there are no issues.

Any ideas?

The Firefox 'Downloads, Save Files To.." location appears to be disconnected from reality. If I indicate either of the Documents or Desktop folders as the preferred save location, both of those folders present as being empty when in fact they both have numerous files/directories. Even if I try to save in "+ Other Locations", those locations are limited to the same as presented in the 'Browse' window of Home, Desktop, Documents and Downloads. Only the Downloads folder displays correctly.

Also as a result of this limited save location, I can only retrieve a file from the Downloads folder (the attached file was saved in my Documents folder but I had to move it to Downloads.

Why does the saving behavior behave like this?

Hello, - Computer Nec Versa One P/N NNAN1700202 (32-bit) - XUbuntu 18.04.2LTS (i386), no upgrade possible to 19 LTS

- Message asking for an update of Firefox (expired root certificate, extensions disconnection) - Proposed download completed (Firefox 135.0)

- Firefox/ Help/ "About Firefox": 113.0.2 (32 bits), no update proposal - Launch the . exe file from previous download In the "About Firefox" window, version 135.0 appears well during installation When the computer is restarted, this panel has returned to version 113

The computer works normally and perfectly meets my needs (emails and internet searches), so it is out of the question to change it (it would be scandalous from an environmental point of view)

What should I do? Thank you for giving me the precise instructions on how to proceed. Sincerely, FC

Thought only Ubuntu's linux firefox 136.0 was 'unstable' on my Gateway E-475M laptop - crashes, restores session then freezes only to log me out, then completely locking up requiring holding down power button and rebooting...

NOW, even firefox 136.0 on WIN7 is crashing, then restores session only to go to the 'blue screen of death' requiring holding down the power button and rebooting...

EVIDENTLY, the problem is NOT with Ubuntu or WIN7, but either: firefox (linux or win version); or, the Gateway E-475M laptop (2.0GHz CPU, 4Gb RAM, 8Gb swapfile, Harddrive at 61% usage, linux/win on separate booting partitions, LAN + usb & pci wifi's, etc.) - both OS's USED to work fine, but as upgrades to firefox have come along, they have steadily gotten more and more unstable...

Sometime, I'm only making a bookmark, and it starts this circus act... does it on differing websites, etc. Firefox is the only thing loaded - using two windows on two different monitors.

...at a loss as to what to do - firefox is supposed to be THE lightest-weight browser out there, and was for awhile...

- - - - - the only extension used on both systems is NoScript - could THAT be causing the disturbance in the force?!?

Hi there, I updated Linux Mint today and now have a crash effecting access to Netflix. First time ever to occur. What is wrong and how do I fix it?

Cheers, Ivan

Reading the crash dumps when our systems crash, keeps showing this same result. Firefox's "web content" is crashing our systems.

dennis@sitaw1:/var/crash/202503151007$ sudo crash /usr/lib/debug/boot/vmlinux-6.8.0-54-generic dump.202503151007

crash 8.0.4 Copyright (C) 2002-2022 Red Hat, Inc. Copyright (C) 2004, 2005, 2006, 2010 IBM Corporation Copyright (C) 1999-2006 Hewlett-Packard Co Copyright (C) 2005, 2006, 2011, 2012 Fujitsu Limited Copyright (C) 2006, 2007 VA Linux Systems Japan K.K. Copyright (C) 2005, 2011, 2020-2022 NEC Corporation Copyright (C) 1999, 2002, 2007 Silicon Graphics, Inc. Copyright (C) 1999, 2000, 2001, 2002 Mission Critical Linux, Inc. Copyright (C) 2015, 2021 VMware, Inc. This program is free software, covered by the GNU General Public License, and you are welcome to change it and/or distribute copies of it under certain conditions. Enter "help copying" to see the conditions. This program has absolutely no warranty. Enter "help warranty" for details.

GNU gdb (GDB) 10.2 Copyright (C) 2021 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html> This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law. Type "show copying" and "show warranty" for details. This GDB was configured as "x86_64-pc-linux-gnu". Type "show configuration" for configuration details. Find the GDB manual and other documentation resources online at:

   <http://www.gnu.org/software/gdb/documentation/>.

For help, type "help". Type "apropos word" to search for commands related to "word"...

crash: inconsistent active task indications for CPU 5:

          runqueue: ffff998d6a790000 "Web Content" (default)
      current_task: ffff998b317728c0 "conky" 

     KERNEL: /usr/lib/debug/boot/vmlinux-6.8.0-54-generic  [TAINTED]
   DUMPFILE: dump.202503151007  [PARTIAL DUMP]
       CPUS: 6
       DATE: Sat Mar 15 10:07:07 EDT 2025
     UPTIME: 04:53:51

LOAD AVERAGE: 1.30, 1.16, 0.93

      TASKS: 908
   NODENAME: sitaw1
    RELEASE: 6.8.0-54-generic
    VERSION: #56-Ubuntu SMP PREEMPT_DYNAMIC Sat Feb  8 00:37:57 UTC 2025
    MACHINE: x86_64  (3292 Mhz)
     MEMORY: 32 GB
      PANIC: ""
        PID: 3337486
    COMMAND: "conky"
       TASK: ffff998b2a1ad180  [THREAD_INFO: ffff998b2a1ad180]
        CPU: 4
      STATE: TASK_RUNNING (PANIC)

crash>

After latest update 136.0, a TB icon showed up in the 'system tray'. I'd like to hide it, I have no use for it. Browsing the settings including the advanced preferences yields nothing useful.

Hi everyone I have Firefox 110. My husband installed it on my laptop. He died 2 years ago :( It does not automatically update. I can't update because I don't have his administrator password. Or any other useful passwords :( And I have never done anything geekish before; I am only a user. Please can anyone explain in words my mother would understand what to do with the Firefox 136 .tar file. Or even better how to work around permissions so I can get automatic updates. Pete and I worked together well to set up www.pcurtis.com but I never learned the systems stuff - I never needed to when he was alive. I am a retired academic. Anyone in the Oxford UK area who could help would be really useful. As an emergency I have just started to use the Opera browser he installed but I have no passwords for that either.... Pauline

Hi, I've been a use of FF since it was Netscape (yes I'm old). And its always been my favorite above all. However, with the recent update (ver 136, either installed from a .tar downloaded or an app via apt install) it starts fine but no matter what URL I try to access the busy indicator spins but nothing ever happens. I've tried disabling all my extensions to no avail. I'm also searched for others experiencing this issue. All my other browsers seem to work well on all the same sites.

I'm kind of at a loss so if anyone has any suggestions/ideas please share?

Thanks BobMCT

using 64 bit Linux here.

I download an update, but it doesn't do anything. It constantly tells me I need to download an update. Currently using 133.0.3

I managed to get an update through Linux, but now I'm having trouble with Linux. I suspect I need to remove Firefox and reload it. I tried to do that one time but it didn't fix the problem.

Any help would be appreciated.

Jim

I keep seeing a warning that I'd better update firefox by March 14th. But when I try, there seems to be no easy way to do it. I can download the archives, either .bz2 or .xz, for several different versions (ESR or not), for Linux-64. But upon opening these archives, I don't see any obvious "INSTALL" script, nor a "README" or anything else to get me started. How deep do I have to dig into this, to get this simple task done? Why can't it be "one click"? I don't want to go through the hassle of setting up the Debian apt archive to point at Mozilla, since it doesn't seem to be in the defaults -- and why should I have to?

I try to follow the directions in Support, which direct me to the "three lines" menu -> Settings -> General -> Firefox Updates. But it doesn't "automatically download" the new update, in fact it doesn't even seem to try to check for updates, nor is there any link to click to make it update manually. What I see in that panel does not match the screenshot in the Support (see attached image).

I click on "download installer", but it just takes me to the same page where I can specify my language, etc., and then download the archive of the browser itself. No sign of any installer, as mentioned above.

Why is this so hard??? Has my browser been hacked to prevent updates? Please help!

--Benjamin Ketcham-McGrath