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  • Archived

Firefox using too much memory

Having issues with Firefox chugging too much memory, I have 32GB of RAM and in Taskmanager, memory usage can get up to 60% having Firefox open, this is also becoming an i… (read more)

Having issues with Firefox chugging too much memory, I have 32GB of RAM and in Taskmanager, memory usage can get up to 60% having Firefox open, this is also becoming an issue while trying to use other software or playing games as I get errors that there isn't enough memory when Firefox is running.

Asked by martinorav2013 7 ماه قبل

Last reply by cor-el 7 ماه قبل

  • Archived

Text in PDFs show random characters on v115, but appear normal on v114.

When opening some PDF's using 115, some or all of the text appears to be random characters. I downgraded to 114 and opened the same PDF, and the issue occurred in the sam… (read more)

When opening some PDF's using 115, some or all of the text appears to be random characters. I downgraded to 114 and opened the same PDF, and the issue occurred in the same way. Can't upload the PDF itself using this form, but I've Attached a screenshot of a PDF and you'll see that some text is normal while other text is not.

Helpful details: - Issue does not occur when opening files in Chrome and Adobe. - On 115, disabling "allow pages to choose their own font" setting does fix the issue. However, this is not a permanent workaround for me, as I need other websites to display text normally (without Firefox overriding). - Downgrading to 114 also fixed the issue. This leads me to suspect that v115 has a bug, or some other issue that is causing this text problem to occur with PDFs. - The PDFs are created in Salesforce.com, but since the issue only occurs on v115, it's unlikely that Salesforce is the cause of any issues.

In my job, I open a lot of PDFs, and having them open in separate tabs on Firefox is a huge part of my workflow. Salesforce works so terribly with Chrome so I am crossing fingers that we can get Firefox working again. Any help is greatly appreciated!

Asked by C 7 ماه قبل

Last reply by george69 3 ماه قبل

  • Archived

My browser keeps randomly resetting after startup at random. Bookmarks and add-ons stays, but my settings reset entirely and I cannot load websites at random at times.

This has happened to me too many times and haven't found a solution to it. When I open Firefox after I have booted up my PC, my browser would either function as normal an… (read more)

This has happened to me too many times and haven't found a solution to it. When I open Firefox after I have booted up my PC, my browser would either function as normal and everything is kept the same, or would act as if I am new to Firefox and reset my settings and add-ons. I tried re-installing the browser and creating new browser profile, yet those solutions that I've found hasn't worked. Any solutions would be helpful, thanks

(In the image provided, this is what happens at times when opening the browser after turning on my PC)

Asked by Azn 7 ماه قبل

Last reply by cor-el 4 ماه قبل

  • حل شده

Can't bring up firefox

This morning when I exited firefox and then tried to bring it up again (windows10) I got an error message Error Platform version 118.0.1 is not compatible with … (read more)

This morning when I exited firefox and then tried to bring it up again (windows10) I got an error message

Error Platform version 118.0.1 is not compatible with

       MinVersion >= 118.0
       MaxVersion >= 118.0

I have a lot of of Important Book Marks and don't have the bookmarks backed up any where.

I don't remember updating Firefox this morning but could have.

How do I fix and at the same time retain my bookmarks an other information from 118.0 I have a different version an older version Firefox installed on my computer (115.0.2) which I only use for google voice - I am using this installation to ask this question.

Thanks,

Asked by Gordon Denler 4 ماه قبل

Answered by Gordon Denler 4 ماه قبل

  • Archived

Dragon web extension

I use Dragon talk to text because I am unable to type. I need to install the Web extension and for some reason I have not been able to do it for several weeks now. it tel… (read more)

I use Dragon talk to text because I am unable to type. I need to install the Web extension and for some reason I have not been able to do it for several weeks now. it tells me it is blocked but I need it. Please help. Thank you.

Asked by ubigmooserents 7 ماه قبل

Last reply by mycosystems 5 ماه قبل

  • Archived

I can't delete a bookmark folder - the delete folder option is grayed out.

Arggh! I had this box all filled out, but it vanished when I pasted the troubleshooting info. I see the troubleshooting info is gone, also. buggy So... I have a bookm… (read more)

Arggh! I had this box all filled out, but it vanished when I pasted the troubleshooting info. I see the troubleshooting info is gone, also. buggy So... I have a bookmarks folder, named "mobile bookmarks". It lists beneath "all bookmarks", alongside "other bookmarks", "bookmarks menu", and "bookmarks toolbar". I want to delete this "mobile bookmarks" folder, but the delete folder option is grayed out.

Asked by fridaymanyfeathers 7 ماه قبل

Last reply by cor-el 5 ماه قبل

  • Archived

Internet browsing in Firefox Desktop halts a few times a day

As I use Firefox throughout the day, webpages will just stop for a bit. Sometimes its only a few seconds, other times for a few minutes. It is most noticeable when playin… (read more)

As I use Firefox throughout the day, webpages will just stop for a bit. Sometimes its only a few seconds, other times for a few minutes. It is most noticeable when playing videos but does happen at other times as well. During the halt, I can still access Firefox's settings and all menu items. It is just website interactions that stop.

For example, when a halt occurs on youtube, the video will eventually stop, depending on the buffer, and scrolling through the comments won't pull up any more and replies won't load. Then after a few moments, everything will start working again without issue, and all the uncompleted actions (such as opening new replies or trying to go to another page) will execute.

I used to think it was related to my computer's connection to our company's access server, but refreshing my connection through a CMD ipconfig /renewall worked so rarely that I assume it was just coincidental timing.

I also tried turning off hardware acceleration, but that had no positive effect. I'll make a separate post about that issue.

The thing that fixes it every time is odd: launching Chrome. I wanted to make sure it was just Firefox, so I tried launching Chrome, and then Firefox started working immediately. (Spotify still plays when Firefox halts too)

Is there anything I can adjust to keep this halting from happening? I can manage right now, but it is sort of annoying to launch Chrome every time.

Asked by wolfgangprime 7 ماه قبل

Last reply by wolfgangprime 5 ماه قبل

  • Archived

Print icon goes to pdf, not printer

When I try to print using the icon in gmail, the dialogs I get are as shown. First I tap to open the attachment, then a printer icon shows up, then another tab opens, an… (read more)

When I try to print using the icon in gmail, the dialogs I get are as shown. First I tap to open the attachment, then a printer icon shows up, then another tab opens, and as seen in the last pic the only options I have in the dropdown or otherwise available are to open the file, not print it, even though I just clicked on the printer icon.

My settings in Windows 10 have the Epson printer set as default btw.


Thanks

Asked by etrozzell 6 ماه قبل

Last reply by etrozzell 6 ماه قبل

  • حل شده
  • Archived

webp images not loading at all

hello! i've been having an issue with mozilla where webp images are not loading at all. this is especially prevalent on youtube, where thumbnails simply do not load, as w… (read more)

hello! i've been having an issue with mozilla where webp images are not loading at all. this is especially prevalent on youtube, where thumbnails simply do not load, as well as on tumblr, where if an image or gif is a webp file, it will refuse to load. both are attached in the image below to see the difference between firefox and chrome, as the images load fine on chrome. as well as that, discord, when opened with browser instead of the app, does not load profile pictures, server icons, or custom emojis. google hadn't helped me at all, and i don't know what to do at this point. i don't want to go back to using chrome.

in the attached image, the top images show a set of shark sculptures. the first does not load on mozilla, and looking at the image file, it is a webp. the second image is revealed to be a jpg, which mozilla treats normally. in the second set of images, there's a quick look at a random youtuber's page, the top being mozilla and the bottom being chrome, and you can see the mozilla thumbnails do not load.

thank you for reading! i'm very confused and am unsure what to do. any help is appreciated!

Asked by kriber 7 ماه قبل

Answered by zeroknight 7 ماه قبل

Ask where to save downloads

Sirs; I've searched for this solution and all say "Click on the FireFox Button" which does not exist, so what is the real anser. I never ever, as in "HELL FREEZING OVDE… (read more)

Sirs;

I've searched for this solution and all say "Click on the FireFox Button" which does not exist, so what is the real anser.

I never ever, as in "HELL FREEZING OVDEER" want anything in the windows default "Downloads" Directory, so need this solution ASAP!

My downloads must go to the "RIGHT" folder depending on the "TYPE" of download for I download things for 1.) Windows, 2.) Linux, 3.) Programs, 4.) Install Packages, 5.) Support Items, etc. so having the right files in the right place is essential, especially since all must "SYNV" with my LINUX server.

Cheers!

TBNK

Asked by tbotnik 5 ماه قبل

Last reply by Dropa 5 ماه قبل

  • Archived

Unable to scroll comments section

I am unable to scroll in the comments section of the NYTimes. The scroll bar does not show up. I can use the arrow key but only to a limited extent. I do not have this… (read more)

I am unable to scroll in the comments section of the NYTimes. The scroll bar does not show up. I can use the arrow key but only to a limited extent. I do not have this problem with Chrome. I get the Firefox updates regularly but it has not corrected the problem.

Asked by markmhoffman1 7 ماه قبل

Last reply by zeroknight 5 ماه قبل

Script to add an icon about:config setting in the upper side of firefox.

Hello, i need to enable and disable for privacy reasons, the setting "media.peerconnection.enabled" (aka WebRTC) via GUI to avoid to go everytime into about:config settin… (read more)

Hello, i need to enable and disable for privacy reasons, the setting "media.peerconnection.enabled" (aka WebRTC) via GUI to avoid to go everytime into about:config settings, search for the string, and double click it to disable or enable.

If is fleasible i prefer to add a custom icon in the customization tools bar windows, so i can drag it and move into the upper part of firefox freely (for example i would like to have it above url bar in the left corner, above the 3 lines application menù.

Thanks in advance if someone can help me.

Asked by kd21976 5 ماه قبل

Last reply by cor-el 5 ماه قبل

  • Archived

Firefox Home Page does not load Sponsored Sites and Recommended by Pocket elements correctly on first startup

Upon first opening Firefox and loading the homepage, the appearance of the Sponsored Site tiles and Recommended by Pocket section does not look correct. Only after openin… (read more)

Upon first opening Firefox and loading the homepage, the appearance of the Sponsored Site tiles and Recommended by Pocket section does not look correct. Only after opening an additional tab are they displayed as they should be. The alignment of the tiles is not correct, and text is missing from the Pocket section.

I've attached images showing the first startup/incorrect appearances and the correctly rendered page after opening a new tab. (The red markup was added by myself for demonstrative purposes).

This issue seems to have only occurred recently, and I'm not running any extensions. The issue happens every time I open Firefox (I'm not restoring any previous tabs or sessions). I've tried clearing the startup cache, but that hasn't had an effect. Anyone else had this problem or have any ideas how to fix it?

Asked by t.r.ernst 7 ماه قبل

Last reply by t.r.ernst 5 ماه قبل

  • Archived

Why such limited options in clearing recent history?

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! Wha… (read more)

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! What's up with that? Every other browser offers at least the option of "past 7 days" or some other time period that goes further back than one day, without having to clear "Everything", don't others find this to be arbitrarily limited? I can't even delete cache from yesterday, much less a few days earlier...

Asked by StevenCee 7 ماه قبل

Last reply by jscher2000 - Support Volunteer 6 ماه قبل

  • Archived

update lost bookmarks and passwords

I recently updated Firefox and have lost my passwords and bookmarks. i have visited the many pages to instruct how to go to a previous profile, but have been unsuccessful… (read more)

I recently updated Firefox and have lost my passwords and bookmarks. i have visited the many pages to instruct how to go to a previous profile, but have been unsuccessful as I cannot locate some of the folders in the instructions.

Please advise.

wadiya

Asked by wau2 6 ماه قبل

Last reply by Paul 6 ماه قبل

  • Archived

Firefox freezing on image collections and YouTube

Hello Firefox, Firefox freezing when viewing image collections and YouTube videos. Firefox on my two laptops is set to automatically update. Caches are frequently cleare… (read more)

Hello Firefox, Firefox freezing when viewing image collections and YouTube videos. Firefox on my two laptops is set to automatically update. Caches are frequently cleared and no History kept. Ghostery is connected but says it does not stop content.

An image collection website (Pinterest) frequently sends me emails (Thunderbird) with links to their collections. Thunderbird connects over Firefox. After approximately 10-15 minutes of viewing, the screen freezes. Although the cursor moves it will not select any closing of the webpage etc. Release is only possible with the Task Manager (Control+Alt+Delete) but it is very slow to obtain. The same is true when viewing YouTube videos directly over Firefox. Again it requires the Task Manager to release everything. This situation has been evident for about two months now. However this snag does not occur if I go over Google Chrome to both websites. I will welcome any suggestions since I am not keen to move to Google Chrome. Any query, please advise details. Kind regards, Tim Simpson

Asked by timsimpson320 7 ماه قبل

Last reply by timsimpson320 6 ماه قبل

  • Archived

Can I set different link colors for pages with light and dark backgrounds?

I use userChrome.css and userContent.css to (1) turn unvisited links bright red, and (2) turn visited links bright purple, and (3) add underlines to all links. This work… (read more)

I use userChrome.css and userContent.css to (1) turn unvisited links bright red, and (2) turn visited links bright purple, and (3) add underlines to all links.

This works well on light backgrounds, makes links easy to see and easy to distinguish from other text, but makes them harder to see on pages with dark backgrounds.

Is there a way to vary the link color to improve contrast? I can't use the default colors because most sites use blue links which are hard to distinguish from black text.

Asked by MarjaE 6 ماه قبل

Last reply by Terry 6 ماه قبل

  • Archived

Update to 115.0.2 causes "widevinecdm has crashed" on NF, similar on all other streaming sites. Tried turning plugin on/off, refreshing FF, no luck.

DRM add-on seems broken after update. Obviously this renders ALL the streaming sites I pay for useless. How do I fix it? The people who make the plug-in won't talk to end… (read more)

DRM add-on seems broken after update. Obviously this renders ALL the streaming sites I pay for useless. How do I fix it? The people who make the plug-in won't talk to end users and anyway I got it to work after DL-ing another browser (Opera). I like FF but their unwanted updates only seem to cause problems and take away features I like. Is there any way short of moving to another browser that can fix this? All my streaming DRM sites I pay for seem to be broken now. I have brand a new Win11 Asus ROG Strix 17 that had been working fine until last night when I made the mistake of updating FF. As noted, a refresh didn't help. Frankly this is insane, and I'm finally done with FF unless someone comes up with a fix for this.

Asked by ddkapps 7 ماه قبل

Last reply by Terry 6 ماه قبل

  • حل شده
  • Archived

Doubling click a word open a search bubble - now gone

Hello, I recently installed a fresh FF 115.0.2 (after years of importing my old profile). I noticed a really nice feature, when double clicking a word, a search bubble wo… (read more)

Hello, I recently installed a fresh FF 115.0.2 (after years of importing my old profile). I noticed a really nice feature, when double clicking a word, a search bubble would open with 4 icons (google, google maps, wikipedia and something else) and you could click one of them and it would open a new tab and search for the selected text.

Today I noticed it is missed. I didn't upgrade FF, I didn't install any new add-on and I didn't even close FF since the last time it worked.

Any ideas how to get it back? And how to add other providers to this very nice feature?

Thanks

Asked by tanin 6 ماه قبل

Answered by zeroknight 6 ماه قبل