Firefox Community Forum

Hello, everyone,

I don't seem able to install Firefox on a Windows tablet (at least I think it's a tablet, it's an Asus Transformer Book, with a tablet screen and a detachable keyboard, anyway). Does anyone have any ideas why, please?

I should warn anyone before they read on that I am in no way techie, so helping me may be frustrating at times as I need advice/instructions etc spelled out really simply, as anything too technical is beyond me, I'm afraid.

So, anyone brave and/or patient enough to read on... I've bought the tablet secondhand, 'wiped' etc. It's an Asus T100HAN Processor: Intel(R) Atom(TM) x5-Z8500 CPU@ 1.44GHz 1.44GHz Installed memory: 2.00GB System type: 64-bit Operating System, 64-based processor Pen and touch: Full Windows Touch Support with 10 Touch Points

It's currently running Windows 10 Home, but I'm hoping to install Linux Mint on it, although it's only since I bought it that it's occurred to me that putting Linux on it might not be as straightforward as I thought, (ie I'm typing this on a laptop that came with Windows but on which I installed Linux Mint. "If Linux runs on this, it must run on anything that can handle Windows," I thought to myself before buying the tablet. But now I've realised that, eg, this laptop doesn't have a touchscreen, not does the screen have to rotate, which is the main reason for buying the tablet.)

That's sort of a digression, but might not be, as it explains why my priority right now is installing Firefox on the machine - so that even if it turns out I can't install Linux on it, at least I'll have Firefox rather than Edge or whatever.

So, in the Edge that came already on the machine, I accessed the official Mozilla page (despite getting several scary warnings from Edge about there being a problem with "this website's" security certificate, oh, and something about "Windows SmartScreen can't be reached at the moment") and downloaded Firefox. I went for the desktop version because that seemed more relevant than the Android or iOS versions. Then I've told it to "Run". The installer thing has come up and the little colour wave thing has happened with the icon in the taskbar (or whatever it's called). And then, after several minutes, I've got a message from Firefox Installer: "Hmm. For some reason, we could not install Firefox. Choose OK to start again." So I've clicked on OK, and the same thing has happened. Several times. And I've downloaded Firefox umpteen times as well, just in case there'd been an issue with that first download, only the same thing has happened, over and over again.

From the "about" thing, it looks like the 30GB or so of storage on the tablet, but about 10GB(!!!) is taken up by "system files to help Windows run properly. Your PC won't work without them."

Can anyone explain, please, what's going on, and what (if anything) I can do to get the wretched thing to allow me to install Firefox? I could just about cope if I can't get Linux, but no Firefox??? No, no no!

Thanks, Alice.

I have an Arch Linux installation with Plasma desktop. Software is always kept up-to-date. Sometime recently, Mozilla apps, Firefox nor Thunderbird, will no longer print, neither to pdf nor to network printer. These always worked before. Now, if even "print preview" is invoked, the dialog opens as a blank sub window with only the word "Print" in upper right, and at left center is "Preparing Preview with rotating time delay wheel, which never resolves. All other apps, including other browsers and mail handlers, will print without issue. I've tried the obvious checks with no success. Where could be the problem? Is there a helper app shared by Firefox and Thunderbird that could be the issue? The only potential remedy I have not yet tried is complete removal of both Firefox and Thunderbird, as that would cause re-configuration issues for both. It's necessary to press <ESC> to terminate the print window when it fails to respond. Screenshot attached...

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

Hi everyone,

I’ve recently started playing Krunker.io (a browser-based FPS game), but I’m facing a lot of lag and stuttering in Firefox. The game runs fine for a few minutes and then randomly starts slowing down — especially during fast action scenes.

I’ve tried the basic stuff like:

Updating Firefox

Using private window mode

Closing other tabs

Enabling hardware acceleration

But the issue still comes back, especially when I play for more than 10–15 minutes. Has anyone else experienced this with browser games on Firefox? Any tweaks or settings you recommend to improve performance?

Thanks in advance! 😊

As the title suggests, I've found that exceptions added for 'Enhanced Tracking Protection' simply do not function in a private window; they're entirely ignored. The discovered 'Tracking Content' (from shield in the address bar) will list the exact domain that's whitelisted and the network tab of the devtools will label the URL as blocked due to tracking content. Obviously this is wrong, that short of per-window type settings, this should be global (and makes no sense to differentiate anyhow).

Switching to a standard window fixes this, however, and the exceptions are taken into account.

Today was the second time in two weeks I have lost every open tab in Firefox. Previous to this, this problem has not occurred in at least 5 years. What is going on? To utilize data from multiple sites takes a long time to relocate sites and this is becoming unacceptable. Firefox updates are better than this. Thank you for your help.

Greetings...

I am a frequent user of multiple tabs whenever I use Firefox. As a result, the new Tab Groups feature interests me, primarily if it will help my to organize and manage my multiple open tabs. Initially, I have the following specific questions.

Q: Is there a maximum quantity of tabs that a Tab Group can contain?

Q: Is there a maximum quantity of Tab Groups that can be open at the same time?

Q: Does the use of one or more Tab Group negatively affect the performance of my web browser?

Q: Can a Tab Group be bookmarked? (Periodically, I need to bookmark a group of open tabs and I am currently able to do so by selecting all of the tabs then bookmarking them as a set.)

Q: Does the new Tab Groups feature represent a way to reduce the number of open tabs that appear at the top of my web browser - basically, a way for multiple open tabs to occupy a smaller space versus scrolling them across the top of my web browser?

Thank you very much for your feedback! Take care...

Dear Firefox Team,

I hope this message finds you well. I would like to suggest a small but useful enhancement to the Firefox interface that I believe would improve user experience and accessibility.

Currently, in the "Customize Sidebar" section, the available tools are limited to a few items such as AI Chat, Tabs from Other Devices, History, and Bookmarks. I believe it would be very helpful to include "Downloads" as an additional sidebar tool.

This would allow users to quickly access their recent downloads without needing to go through the menu or use shortcuts. It adds convenience and aligns well with the purpose of the sidebar — offering quick access to frequently used features.

Thank you for your time and for continuously improving Firefox. I look forward to seeing future updates! Warm regards, Julabeeb a firefox user, developer, and contributor