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Some of my extensions were automatically uninstalled and re-installing them isn't propagating to other devices

The other day, several of my extensions were automatically uninstalled from a bunch of my devices. After going through and reinstalling most of them, the reinstalled ext… (read more)

The other day, several of my extensions were automatically uninstalled from a bunch of my devices. After going through and reinstalling most of them, the reinstalled extensions don't seem to be propagating to other devices via sync. Newly installed extensions that I didn't have installed before seem to propagate fine. Is there some way I can fix the extension data on my account so that they start syncing properly again?

Asked by pokemaniac 5 روز قبل

Last reply by pokemaniac 5 روز قبل

Need to update extension that is part of Firefox Recommended program but lost access to MFA so unable to logged in account

Hi, I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations du… (read more)

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

Asked by srjjain1996+newmozillaaccount 4 هفته قبل

Last reply by jscher2000 - Support Volunteer 6 روز قبل

Using Firefox with Windows 7

I received two good responses but the projected end dates of August or September concern me. What happens after that? Is there any solid plan now to extend that or anothe… (read more)

I received two good responses but the projected end dates of August or September concern me. What happens after that? Is there any solid plan now to extend that or another version 115? Or should I go to another browser - then the issue would involve transfer of the bookmarks from Firefox to a different one and how long will it work with Windows 7? I need to continue using 7 at least for the next year or two. Suggestions?

Asked by rimorri 1 هفته قبل

Last reply by James 1 هفته قبل

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I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work. The installer (Firefox Setup 115.18.0.esr.exe) seems to t… (read more)

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work.

The installer (Firefox Setup 115.18.0.esr.exe) seems to think that my system is running Windows 7 and does not proceed.

Asked by lee.roll 3 ماه قبل

Answered by jscher2000 - Support Volunteer 3 ماه قبل

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Mozilla Firefox 115.18.0esr upgrade notice for 14th March but now disappeared

My company relies on another company for our VM using Amazon Linux 2 and installs Firefox ESR from Amazon Linux 2 extras. We have 115.18.0esr and were getting notificatio… (read more)

My company relies on another company for our VM using Amazon Linux 2 and installs Firefox ESR from Amazon Linux 2 extras. We have 115.18.0esr and were getting notifications at the top of Firefox saying this would stop working on 14th March. We got 128.7.0esr but it core dumped on loading even in safe mode and when creating a new profile. So downgraded and then found another coworker faced same issue so go him to also downgrade. I then went to recreate my issue get logs and screenshots to provide to my supplier but 128.7.0esr has disappeared from the amazon linux yum repo and the notification about the need to upgrade before 14th March has also gone and gone from co worker machines. I think it was needed for plugin and cert issues but I am not sure. I realise I should reach out to the supplier for them to then contact Amazon and find out what the issues are from their yum repo and see if it is anything to do with their provided vm. But has anyone got any info on the reason to upgrade from 115.18.0esr so I can add to the issue? I know it's EOL but the message was specific and came from Firefox and links which took you to info about why it was needed but it seems weird the notification has disappeared.

Asked by safersuk 2 هفته قبل

Answered by safersuk 2 هفته قبل

Extend supporting Firebox ESR's for Mac

I'm a retiree in my mid 70's...I've heard that Firefox will stop extending ESR's past March of this year. I'm not in a position to buy and update all my software and lapt… (read more)

I'm a retiree in my mid 70's...I've heard that Firefox will stop extending ESR's past March of this year. I'm not in a position to buy and update all my software and laptop & desktop the latter can't go any higher on Mac OS. So I'm asking that you please consider continuing support for older browsers. My browser is Mac Safari 14.1.2, I would be OK making a good sized donation to Mozilla or paying a monthly subscription if necessary to be kept updated on Firefox ESR's. I've seen other inquiries on your site from others asking about the same thing. So please consider my request and let me know if there's anything I can do to get your continued ESR support for my computers. It would mean a great deal to me and I know quite a few others as well...So please pass my thoughts up to management and I will hope for the best...

My Thanks,

Tom D.

Asked by tomdff 2 هفته قبل

Last reply by James 2 هفته قبل

Map graphics bug report

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr, embedded map graphics are no longer showing. The map graphic sub-window instead shows… (read more)

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr, embedded map graphics are no longer showing. The map graphic sub-window instead shows "Sorry, we have no imagery here" in several places across the map. I am getting the same for multiple websites, including the location maps in Zillow.com . Google Maps works fine, and I think the problem is isolated to maps embedded in pages. Did not have this issue last week, prior to updating to 15.119.0esr. This is SO BAD that if it's not fixable, I want to revert to 15.118...

Glenn Schaffer Email removed for privacy

Asked by gss1 2 ماه قبل

Last reply by jonzn4SUSE 3 هفته قبل

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Bizarre message and actions in updating

I'm on a Mac running OS 10.14.6. I have consistently updated, and currently have Firefox 115.20.0esr. Yesterday a tax website said my Firefox was out of date, and wanted … (read more)

I'm on a Mac running OS 10.14.6. I have consistently updated, and currently have Firefox 115.20.0esr. Yesterday a tax website said my Firefox was out of date, and wanted me to update. From within Firefox I clicked to update, and it downloaded an installer. But when I installed this new update, it's the same version: 115.20.0esr.

Can you shed any light on this? Is there any reason to keep this "new" version of Firefox?

Thank you for your help!

Asked by austinb7 1 ماه قبل

Answered by jscher2000 - Support Volunteer 1 ماه قبل

Firefox ESR updated without permission - now 2 versions

I was on FF ESR with manual update - setting = "Check for updates but let you choose to install them" I'm on Windows 10 Prof 64bit On 3 Feb 25 I upgraded to 128.6.0 by … (read more)

I was on FF ESR with manual update - setting = "Check for updates but let you choose to install them" I'm on Windows 10 Prof 64bit

On 3 Feb 25 I upgraded to 128.6.0 by downloading Firefox Setup 128.6.0esr 64bit.exe and installing in F:\Firefox (as usual)

Today, (9 Feb 25) I noticed the FF icon in the Task Bar was blank, so I went to F:\Firefox\firefox.exe and reinstated it. I just happened to go to Settings > Apps and noticed I had 2 FF installed:

128.6.0 installed 3 Feb 25 and 128.7.0 installed 9 Feb 25. My FF About says 128.7.0 is installed and F:\Firefox\firefox.exe is dated 8 Feb 25

Unfortunately there seem no way to see where the source is located for these 2 app entries. A search of C: did not find firefox.exe

So why has FF undated today when it is on manual update?

MAYBE I accidentally clicked update to one of the periodic prompts in the top right corner. If so, surely it should not create another entry in the Windows Apps settings

And is it safe to remove one of these, presumably the earlier one, or will that remove both as they seem to share the same folder F:\Firefox\

Thanks for reading Alan

Asked by technology4 1 ماه قبل

Firefox showing non ASCII characters as bunch of symbols in a box

Hey, I am using firefox-esr from debian repository (128.6.0esr). The problem is that some other language text shows as a rectangular box with numbers and letters inside i… (read more)

Hey, I am using firefox-esr from debian repository (128.6.0esr). The problem is that some other language text shows as a rectangular box with numbers and letters inside it. Please help!!!

Asked by Gemini Ray 1 ماه قبل

Browser upgrade possible for iMac 2007 OS X El Capitan impact

I want to know whether I can update my current Firefox version with my very old desktop setup. I am using the Firefox browser version 78.15.0esr (64-bit) on my iMac 2007 … (read more)

I want to know whether I can update my current Firefox version with my very old desktop setup. I am using the Firefox browser version 78.15.0esr (64-bit) on my iMac 2007 running OS X El Capitan. This notice came up when opening Firefox: " Your version of Firefox will start to have problems on January 14. A root certificate will expire, causing some preferences and other features to stop working. On March 14, 2025, add-ons and more features will also break." Following the instructions to update, in About Firefox window, it checks for updates and then shows Firefox is up to date. I've interpreted this as there's no version available that I can update to. Is that correct?

Asked by Deidre Seeto 2 ماه قبل

Last reply by James 2 ماه قبل

Firefox

Hello Mozilla, I have a Lenovo G700 laptop with the WINDOWS 7 Pro operating system My browser is Firefox 115.19.0 (see file Firefox.jpg) During the security check in onli… (read more)

Hello Mozilla, I have a Lenovo G700 laptop with the WINDOWS 7 Pro operating system My browser is Firefox 115.19.0 (see file Firefox.jpg) During the security check in online banking I am told that the browser is out of date (see firefox2.jpg) But I can only update the version and it says "Firefox is up to date" What's wrong with that?

Best regards Heimo Ganzoort

Asked by Thomas 1 ماه قبل

Last reply by TyDraniu 1 ماه قبل

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Mozilla Extended Support Browser

Like probably a Lot of you I don't support the unethical So-called "Forced-obsolescence" and am not planning to "upgrade" Microsoft every 18 months or so for the next 90 … (read more)

Like probably a Lot of you I don't support the unethical So-called "Forced-obsolescence" and am not planning to "upgrade" Microsoft every 18 months or so for the next 90 years on each on Every single family Computer and give in to their Scare tactics for financial, environmental and Ethical reasons.

I am currently running Firefox "Extended Support," or ESR, I think it's called. Was wondering, If I ever **DO** decide to upgrade our bloatware Spyware operating system(s), basically if they break enough Apps like Apple Likes to do to force an upgrade, how difficult or easy would it be to Migrate from ESR to the latest regular version of Mozilla/Firefox...with all my Settings, etc. still in place?

Asked by LiveWire 2 ماه قبل

Answered by LiveWire 2 ماه قبل