Showing questions tagged:

Can't clear incorrect email address from saved form data

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies … (read more)

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies disappear into the ether.

Under Settings/Privacy & Security/Clear browsing data I have cleared Everything with all check boxes checked, and multiple times just tried the Saved form info checkbox. The wrong email refuses to die along with the related form data.

It is infuriating. Maybe you can correct it manually, or actually wipe it for me? The INCORRECT email is 'bongoots@yahoo.co.uk'. The CORRECT email is 'bongboots@yahoo.co.uk'.

Many thanks, Bruce Clarke

Solved Archived 1 400

Missing edit payment methods button within the privacy and security section of settings

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it … (read more)

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it

Solved Archived 3 514

Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests m… (read more)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Solved Archived 2 438

Saved Payment Methods gone in 146.0.1 - Pressent i older versions of FF

So I've been looking for the saved payment methods in my browser since I got a new card. I realized that it is gone and that has 2 consequences for me. 1. I Cannot for th… (read more)

So I've been looking for the saved payment methods in my browser since I got a new card.

I realized that it is gone and that has 2 consequences for me.

1. I Cannot for the life of me remove the currently old saved one.

And

2. I do not want to save the new actual one, since I seem to have no control of my saved cards and will not be able to remove it.

Also I made Firefox stop asking, but it does not get the memo and keeps asking to save my new card.

So the common thing is that the saved cards should be in "about:preferences#privacy" under "Autofill" and there should be a button that says "Saved payment methods".

There is media on this. pictures etc. youtube videos and it is a box that appears when you press it unlike about:logins which is a tab in itself, so accessing it this way seems to be no option.


Doing some digging and found this article https://support.mozilla.org/kn/questions/1443578 It does not work for me being in DK.


Downloaded a older version of firefox 142.0 to be specefik and it does have to feature / Button but, it also does not have any data.

So what gives Mozilla? Why did you remove the button and why is the data locked away?

Included are images of current version (146.0.1) having the button removed and 142 having the button.

Solved Archived 6 427

Payment method

Hello, I'm using version 146.0.1, which is the latest update. I need to manage my payment methods but the option is no longer present in the settings/privacy and security… (read more)

Hello, I'm using version 146.0.1, which is the latest update.

I need to manage my payment methods but the option is no longer present in the settings/privacy and security.

How to do firefox manages them enccore since the filling still works in case of purchase but I have to modify one so I need help.

After more than 20 years of loyalty, will I have to change my internet client?

Archived 2 280

Firefox supplied email issue

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect… (read more)

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect, and I thought there was a way to fix that, but right now I cannot remember it.

This is explicitly for sites where I have told firefox *not* to save the password, and it is offering up potential email/login. entries *only*.

I do not want to tell firefox to not offer to autofill anything ever, because that saves time when the entries are correct. but here they are *not* correct and I need to clear them for this one specific website.

How do I do that?

Solved Archived 2 138

Credit card

Hello, I can't save my credit card in Firefox. I looked in AutoFill, but there's nothing there. I have version 146.0.1 (64-bit) and I'm in Switzerland (CH).

Solved Archived 1 179

payment method - Save and autofill payment info

I have Linux OS Mint Cinnammon 22.2 and firefox 145.0.2 I have ticked "Save and auto-fill payment info" and my credit card ## are recorded. When I want to pay, the defaul… (read more)

I have Linux OS Mint Cinnammon 22.2 and firefox 145.0.2 I have ticked "Save and auto-fill payment info" and my credit card ## are recorded. When I want to pay, the default credit card ## appear correctly, but if I click on them to apply, nothing happens. Every time I have to re-enter all the numbers ! Many thanks for your answer.

Archived 3 227

How do I disable the "Suggest Firefox Relay email mask" option

With reference to this question: https://support.mozilla.org/en-US/questions/1439281 from 2024 The answer was this: Disable "Suggest Firefox Relay email masks to protect … (read more)

With reference to this question: https://support.mozilla.org/en-US/questions/1439281 from 2024

The answer was this: Disable "Suggest Firefox Relay email masks to protect your email address" in "Settings -> Privacy & Security -> Passwords".

But I already have this setting disabled. The popup still comes up. (BTW it's in "Preferences -> Privacy & Secutiry ->Passwords". The popup still comes up.

NO ONE IS WATCHING ME! I'm at home! (Except for that guy who sees what I do in bed /s)

Moderator note: This question has been edited to correct the link.

Archived 1 297

i cant save credit card on firefox

there is a payment methods label in settings but thats is. its just a label under it immediately comes save addresses from other articles i can see that there should be a… (read more)

there is a payment methods label in settings but thats is. its just a label under it immediately comes save addresses from other articles i can see that there should be a saved cards button but i have nothing why?

Archived 4 197

CANT DELETE PAYMENT INFORMATION

I accidentally clicked remember on my credit card when checking out from a cite. I do not understand how to delete it. Every guide online says there is a tab under "Priva… (read more)

I accidentally clicked remember on my credit card when checking out from a cite. I do not understand how to delete it. Every guide online says there is a tab under "Privacy & Security", but when I look for it it does not exist. I have tried searching, cross-referencing its placement in the menu from the videos, but I cant find it. I've cleared my data from the last 2 hours, but still no difference. From the videos it should be between Password and History, but the setting is not there.

I'd appreciate all help that I can get :) Thanks

Archived 1 189

How to edit personal info on autofill

Hello I have an issue going on with the autofill info that I use. When I type my name, my 1st name comes out fine but when I type my last name it's now a misspelled last … (read more)

Hello I have an issue going on with the autofill info that I use. When I type my name, my 1st name comes out fine but when I type my last name it's now a misspelled last name. Seems like it all started with a new banking company that I'm with now. I 1st notice it there and I had to fill out forms to correct the info with them and it was kind of a hassle. I noticed that there was one extra letter added to my last name when I looking at my account info. Maybe when I was initially filling out my personal info with them, I might have spelled my last name incorrectly. I'm not sure. Sometimes I type words wrong. I'm not the greatest at typing. But since then I've noticed my auto fill info, my last name, has been bringing up that same incorrect last name. How can I fix that. I see solutions for editing addresses and passwords but nothing about names, personal info. Anybody know how I can fix this. It has become a nuisance. Thank you ahead of time.

Archived 1 196

typo in saved email address in pre-fill

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills bu… (read more)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

Solved Archived 11 295

autofill

In Firefox a person used to be able to set Firefox to autofill your email address at pages when you sign in. Either I can't remember where that setting is or it's no long… (read more)

In Firefox a person used to be able to set Firefox to autofill your email address at pages when you sign in. Either I can't remember where that setting is or it's no longer available to use. Can I get some help with this ?

Archived 2 254