Firefox Community Forum

Having heard the news that Firefox's latest CEO wants to turn it into yet another AI-slop browser, I came to this forum to give feedback as an avid Firefox user over the last 4-5 years. I can see I'm not alone either; there are tons of other users who seem to feel the same way I do.

This is a very, VERY bad decision. So far, every "AI update" that has already hit Firefox has done nothing but make the browser worse and more inefficient. A few months ago, Mozilla was getting hit by complaints from desktop users about memory usage skyrocketing due to the implementation of an AI chatbot into Firefox. Now they've added AI search engines among other things. And surprise, surprise--no one seems to actually want to use these features. Why should we, if all it does is make computers run slower, overheat, and doesn't actually answer any useful questions or contribute anything meaningful?

I'm baffled at Mr. Enzor-DeMeo saying he wants to go all-in on making Firefox an "AI browser" with his whole chest in the SAME week that Microsoft has had to lower their growth targets for AI-related sales, some of them up to 50%, because NO ONE seems to actually be buying AI products. You know, on account of (you guessed it) not finding them very useful.

Other people have already mentioned the myriad of other problems with AI too, so I won't touch on those too much, other than to agree that AI is a plagiarism machine that's doing serious environmental damage. What I WILL say is that I personally have been using Firefox all this time specifically because it's avoided the AI craze as much as other browsers, or at the very least, avoided making it "opt-out" instead of "opt-in" to the same degree. But if this changes in the near future and Firefox does become yet another inefficient AI slopfest of a browser, I may seriously rethink my loyalty to Firefox and switch back to Chrome instead. After all, there would be functionally no difference between the two browsers anyway!

Please rethink this decision and consider actually listening to user feedback going forward. If Mozilla actually wants to retain their userbase, I'm sure I'm not the only person thinking about dropping Firefox for Chrome in the future.

Hi. Not sure how to tag this. I've turned off as many ai features in Firefox as I am able. I'm practically begging for this company not to add more. It slows the browser, it wastes energy, and to be honest? I don't want summaries of things I'm looking up, I don't want to be recommended apps or features, or chat to a bot, or have my sentences finished for me/help with writing beyond spell check. Google had a decent spelling and grammar checker and then they added gen ai garbage and now it sucks! PLEASE stop adding ai features to Firefox. It makes browsing impossible.

Please stop adding AI to your browser. It is making it slower and is a data privacy concern for me as well as many others. If you do not remove them I will be switching browsers. AI is not only bad for the environment, it does not even do the features you want it to do correctly. Please remove AI from firefox, i have been using this browser for years and would hate to leave because you refuse to remove AI features nobody asked for.

I can complete the sign in and enter my password, and then I get a spinning wheel and can no longer click on the tabs or minimize the window. I have to force close it and it shows as not signed it. I've also tried signing in using my phone and the QR code, same thing. This happens with or without 2FA, I turned it off and the issue persists. Everything else about the browser works completely but I can't sync across devices without the Mozilla login working.

So out of nowhere, I can't use the back button, or delete pages by clicking the 'x. I can't even click on the settings icon, or any icon on the menu bar. When I hover over any web page title, it shows a small window of it, but I can't get rid of it. I didn't change anything, so what's going on?

By addressing the problem that I have typed above. Why for over a year have I been getting 'Firefox not responding' message? I then have to start again every time. Thanks

The minimize, maximize, close line at the top of the screen is missing when Firefox opens. If I click the Firefox icon in the task manager to minimize it and click it again to maximize it, then the missing line at the top appears. This has been an ongoing glitch for a week or more. Perhaps you can fix this minor problem?

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

• A screenshot of the memory usage in Activity Monitor when Firefox is running.
• A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new firefox window, The unresponsive window remains in error even when a new working window is active.

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run and how do I know which ones I can end?

Any help is appreciated.

Thanks, John

Even with just 1 tab open, Firefox is killing my laptop battery.

Win 11 PC laptop.

In background, it is using 40% to 50% of the laptop battery. I need much better performance from it. I have already turned off any settings I can find regarding Firefox's background functions. When I quit Firefox I want it completely off.

How can I do that?

For some reason, the Menu Bar kept coming up, even after I disabled it. I tired a few about:config things, the one that seemed to work was to disable the ALT key. But I still can't click anything in a game with my mouse while firefox is open. I have two monitors. I have uninstalled and reinstalled Firefox. I've looked around the internet and I can't seem to find my exact problem. Please, please help!

A couple days ago, some weird issues have started:

• All my bookmarks are gone
• Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu)
• Similarly, right clicking to open a menu (such as "Save Image") also does not work
• Any dropdown menus in websites seem to also not work. For example, in this very support page, I could not select an option in the "Which topic best describes your question?".

I can't restart and troubleshoot Firefox since I can't access the 3 bar menu.

Windows updates from Oct 14 have messed up both firefox and an extension (Ironvest). Can't access mozilla account from icon on toolbar (just a revolving blue buffering circle), nor will the extension work. Have uninstalled extension, turned off/on computer, reinstalled, no luck. Discovered the mozilla account won't work after this, so resigned in a couple times, still the same issue. Even uninstalled one of the window updates (performance, not security) and still not luck. I hate windows when they update and upset all my settings.

I had two Firefox windows on my computer, one with a few tabs of Youtube and Twitch pages, and a private window with a single Twitch stream. I've had them and the program open for days, with my conputer turned on and off multiple times with no issues.

Today I booted a game I installed yesterday on my computer and played for a few hours, after closing the game, both my Firefox windows became completely inaccessible.

I've tried closing firefox, restarting my computer, letting Firefox create a new xulstore file and nothing has worked. I can't see the window, I can't make it active. It's permanently minimised.

It spikes Desktops Windows Manager to 100% GPU usage, it makes my PC lag and run slow, and I can't do anything in the browser cause the window won't stay open or up. I can't even open the old window and then a new one, it stays minimised and I can only see the preview by hovering my mouse over it.

I've tried GPU driver updates, I tried anti virus scanning, and I've tried opening another browser which did work. But Firefox is the one with all my saved settings and preferred browser. I also can't see the Firefox window at all when using the window key + TAB to check my desktop, but it does show up on Task Manager as running.

Please help me restore my program. I'm making this on my phones firefox browser which is running fine