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Account is gone because I changed my password

Hey I changed my password before reinstalling the Windows but when I reinstall Firefox and logged in, all of my information was gone since Firefox doesn't back up after p… (read more)

Hey I changed my password before reinstalling the Windows but when I reinstall Firefox and logged in, all of my information was gone since Firefox doesn't back up after password change so I uninstalled Firefox since then because it was useless to me. I was looking through my files and I find that I still have the previous recovery code before changing password, can it be used to recover my passwords and bookmarks?!

Asked by The Aviator 36 دقیقه قبل

Last reply by The Aviator 8 دقیقه قبل

twitch not showing channel points

its pretty much what it says on the tin, im not seeing my channel points in chat i have turned off all the tracking stuff i turned off the enhanced tracking and i st… (read more)

its pretty much what it says on the tin, im not seeing my channel points in chat

 i have turned off all the tracking stuff 

i turned off the enhanced tracking and i still cannot see or earn my channel points i have turned my site security to nothing to see if that would do anything I have turned off all my add-ons and they just dont show can anyone tell me whats happening here

Asked by hatzy.n.z 1 روز قبل

Last reply by jonzn4SUSE 14 دقیقه قبل

All my bookmarks disappeared

So I reformatted my hard drive and everytime I finish I reinstall Firefox. I have an account where I log in and it put me back where I left off with all my past bookmarks… (read more)

So I reformatted my hard drive and everytime I finish I reinstall Firefox. I have an account where I log in and it put me back where I left off with all my past bookmarks that I saved. Ive been doing this for 10 years but today not sure whats going on but when I logged if all my stuff has disappeared. Please help or contact Mozilla regarding this. I cant understand why one cant directly speak to the ones who developed this browser. Quite frustrating

AL

Asked by AL 5 ساعت قبل

Last reply by AL 38 دقیقه قبل

"Find" highlighted text background is really tough for this color blind person.

Doing a "find" ends up showing a greenish (so I'm told) background with white text. Want to guess which "find" in the attached image is difficult for me to find? What I … (read more)

Doing a "find" ends up showing a greenish (so I'm told) background with white text. Want to guess which "find" in the attached image is difficult for me to find?

What I would like: Find (focus): yellow text on black background Find All: white text on black background

Yes, of course it would be nice if that would auto switch to black on yellow if the website default is black background.

I can hack userContent.css and get the selection function to work:

/* General highlight (for text selection, etc.) */

selection {
   background: #FFFF00 !important;  /* Yellow background */
   color: #000000 !important;       /* Black text */

}

I can hack userContent.css and get the Find All (sans the focus) to work.

But firefox always provides the focus with white on green. Even if I do something like this:

/* Customize the color of highlighted search text */ input[type="search"]:focus::selection {

   background: #FFFF00 !important;  /* Yellow background */
   color: #000000 !important;       /* Black text */

}

I tried several themes. No change. I tried changing Windows Preferences. No change.

There must be a way to make this "find" feature useful for me.

Asked by jonathan67 10 ساعت قبل

Last reply by TyDraniu 1 ساعت قبل

Pasting a screenshot through the clipboard corrupts the image

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic uploa… (read more)

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic upload-button the same problem reproduise. On other sites there is no similar problem, as well as trying to insert the same image but inside the application windows.

In attachement: yandex/google and default image i was trying to upload.

Asked by Bedov 1 روز قبل

Last reply by TyDraniu 1 ساعت قبل

My Passswords Hacked

When I went to my Firefox password page there was a red banner saying my website was hacked and my passwords stolen a year ago. That message was not on that page a month … (read more)

When I went to my Firefox password page there was a red banner saying my website was hacked and my passwords stolen a year ago. That message was not on that page a month ago. Please advise urgently.

Asked by seniorshophere 7 ساعت قبل

Last reply by jonzn4SUSE 5 ساعت قبل

Discover website login isse

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. … (read more)

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. I spoke to their tech support and tried to do a login while on the phone. They told me nothing was coming through on their end. So, what changed and how can I fix it please?

Asked by punbrain 1 روز قبل

Last reply by jonzn4SUSE 7 ساعت قبل

Windows security pop up problem in Firefox

Hi. I'm in Windows 10 Extension using latest version of Firefox 145.0.2. Every time I try to log into my Gmail account, a Windows Security Pop up says: "Making sure it'… (read more)

Hi. I'm in Windows 10 Extension using latest version of Firefox 145.0.2.

Every time I try to log into my Gmail account, a Windows Security Pop up says: "Making sure it's you. Please sign in to google.com. This request is coming from Firefox, published by Mozilla Corporation."

I'm already trying to log into gmail using my user name and password! I cancel out of the pop up and then it takes several tries to finally log in to gmail.

Is there any way to disable this pop up request at Firefox's end?

Thank you. JHL

Asked by jhloeb28 16 ساعت قبل

Losing tabs, bookmarks and browser history three times in two months

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages. Then,… (read more)

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages.

Then, three times in two months, after restarting Firefox, I found all my tabs, bookmarks and browser history had disappeared. The only thing I did between restarts was to run Wise Care 365 to clear some space on my laptop, something I had done hundreds of times before.

The first time the loss occurred I found I had a new profile, a feature I neither wanted nor was consulted about. At least I was able to get back to my original profile. The next two times this proved impossible.

Firefox "support" was of no use. Multiple searches produced nothing which helped. After agonising hours, I was able to retrieve my bookmarks and my Firefox browser history through Microsoft Edge. But as a writer and (award-winning) journalist I cannot afford to risk losing my research and links.

So although I disapprove of some Microsoft business practices. I am moving to Edge. If I have missed something that makes sense of this, I would be pleased to hear it. In the meantime, Mozilla needs to improve its product and customer service.

Wishing its customers well,

Francis Shennan

Asked by francisshennan 17 ساعت قبل

Last reply by thomaskarker460 17 ساعت قبل

  • حل شده

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 2 ماه قبل

Answered by Denys 2 ماه قبل

absence de tous les favoris barre personnelle et systeme de marque pages.

OBJECT : Le système de marque-pages et d’historique n’est pas opérationnel, car l’un des fichiers de Firefox est en cours d’utilisation par une autre application. C… (read more)

OBJECT : Le système de marque-pages et d’historique n’est pas opérationnel, car l’un des fichiers de Firefox est en cours d’utilisation par une autre application. Certains logiciels de sécurité peuvent provoquer ce problème

I would like to have a solution to reactivate all the bookmarks in the personal bar.

Best regards

Asked by rousseauregis 18 ساعت قبل

No Audio setup

Since my Firefox updated, the audio system is not work that I miss most virtual meetings. I tried multiple times but I cannot update to play the audio system. Please help… (read more)

Since my Firefox updated, the audio system is not work that I miss most virtual meetings. I tried multiple times but I cannot update to play the audio system. Please help the steps to set up my computer system. Thank you. Jong Lee

Asked by JY Lee 19 ساعت قبل

How to maintain an ad-blocker

Hi, I am in the UK I want to access channel t catch-up service and get a request to disable the ad-blocker. I have no idea what the icon looks like or how else to mam=n… (read more)

Hi,

I am in the UK I want to access channel t catch-up service and get a request to disable the ad-blocker.

I have no idea what the icon looks like or how else to mam=nage it. I didn't know that I had an ad-blocker.

See screen dump of the FAQ

Help most welcome

Thanks

Bryn

Asked by brynl 20 ساعت قبل