Firefox Support Forum

I have to use older version because of the following website https://mahatenders.gov.in/nicgep/app It does not support the new version and is require Java so as I am using older version i m unable to sync my id and password for the same so please help me to sync and login my account the page for login does not work and it get strucked.

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms. After reinstalling and connecting to the Firefox account they will sync with previous data but any new data I add on Windows won't show up on Android and vice versa. I also obviously tried forcing a sync manually... I really wish I didn't have to switch to another password manager any help would be greatly appreciated! :)

I was re-installing my wife's computer and needed access to her passwords - so logged out of my firefox account and into hers on my computer to access them. I then logged back out and when her computer was re-installed, logged into firefox with her account on her computer.

Her account on her computer now contains all of my data, and none of mine. How do I fix this and recover her data?

I installed CLIO integration in my Outlook email and i use Firefox as my browser for my email and other online business activities. The integration worked well for a while and then there was an update and when I installed the update, I noticed the integration did not work anymore and I am unable to save emails like I could before.

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.

I have just got a new laptop which I am setting up. I want to sync Firefox accounts. The main email for Firefox was deleted by BT when I moved to BT residential from Business (I had no choice) I have ended up with a new account because of this and can't sync my computers as the older one has the old non existent email and the new one has the new email! Any suggestions?

My FF id gets logged out whenever I restart my computer, due to which all my sync data is removed from that system. My FF id is used on 3-4 systems and 1 mobile but never faced such issue. Also the said problem of logging out is faced from last 7-10 days on only one system. Kindly help me out in the same.

The problem is that I am severely confused. It pertains to at least Firefox profiles, and sync.

A little background: I have been using Firefox, happily, over countless updates, on a single computer, for maybe 2 decades, logging in to "shopping" websites (travel-tickets, government websites, blah-blah, so password memory is very important). Now on 113.0, on a Mac, Catalina 10.15.7

Recently, I've a need to travel, using a laptop. Linux, Mint, Ubuntu, various. Should maybe think about "Sync". Just care about logins/passwords. So signed on to Mozilla "Sync" (password safe on a bit of paper). What could go wrong? Not yet tried to sync to anything else...

Wrong. Firefox wanted to update to 113.0.1. Why not? Go ahead. I've 2 previous versions in /Applications. What could go wrong? On 113.0.1, Firefox warned me (in capital letters IIRC) that my bookmarks, passwords and history might be corrupted unless I created a new profile.

Perhaps because I panicked, I now have 7 profiles. Obfuscating slightly: blahblah1.default-esr-1 blahblah2.default-esr-4 orig.default blahblah3.default-esr-3 blahblah4.default-esr blahblah5.default-esr-2 and blahblah6.default-release

I have parked the 113.0.1 update in a holding directory, and continue to use 113.0. I've had to change some passwords, but the new ones are written safely (AFAIK) on bits of paper, or memory sticks.

How to sort this out? My super-duper backups have been failing for lack of space.

I appreciate (see above) that "Sync" is not a backup strategy. I THINK I know what it is intended. However the mere word "Sync" does not really cut it as a dependable specification. I've not (AFAICR) tried to sync this computer's firefox profile to any other. But I was in an extreme panic.

I depend heavily on Thunderbird. I'm hopeful that any false steps I take won't extinguish any remaining ability I have to communicate with the outside world. If this wail appears on your support website, that would be reassuring.

Please help!

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly advise.

Hey all,

after 3 years I finally did a complete reset (all folders were kept, only full software reset) of my system hoping that Firefox Sync would after I reinstall Firefox and put in my registration data remember all my bookmarks / logins. However, after my login there is nothing there. I have the suspicion that Firefox thinks I just deleted all my bookmarks and it updated to Firefox Sync accordingly not with an empty space. I still have the data on my android phone which hasnt done a synchronization yet. Any help you guys can give me? Took quite some time to get all my setup arranged.

Thanks in advance!

Best, Seb

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my recovery codes. I thought this would be fine as I could just sign back into firefox on this new install of Windows but as it turns out I must've forgotten to put my sign in information into my password manager. Again, I thought this would be okay as I still have access to the email I used to sign up to my firefox sync but I got the message saying I'd lose my data which isn't fine and now I'm at a bit of a loss. I've had to use a spare email to make an account and ask here but I'd really love my old account back. Is there any way at all I can get back into my account without losing my bookmarks and passwords? If not, how much information would I end up actually losing? I'm slightly unclear on that part. Do I lose absolutely everything? I'm a bit stressed about all of this ontop of losing all of my old computer files so I'm sorry if this is a commonly asked question but I was struggling to find anything that helped me D:

Any advice at all would be really appreciated thank you so much!!

hello

I just lost all my data on account of Firefox , after log in i dont have any passwords/history and all my bookmarks. Please can You help me ?

Thank You

Regards Cezary Salata

Hello,

When I try to send any tab to Firefox desktop (Windows 10) from a mobile device I view "Firefox desktop" as a synced device, can choose it and all seems OK. But I don't see the tab not in system notifications nor anywhere in Firefox.

At the same time I can send any tab from Firefox desktop to any synced mobile device and get it immediately as a system notification. All devices being tested use Internet connection via the same router and have the latest Firefox installed.

So how can I send a tab to Firefox desktop?

Firefox automatically updated and now tabs sync, which I absolutely hate and want to implode the Earth because this even exists. I go to the options to turn off the stupid pointless sync and oh wait it doesn't turn off. The box is not checked. Tabs still sync and display a worthless icon on my taskbar because apparently Mozilla thinks I'm such an idiot I need AN EXTRA FRICKING ICON to tell me I have open tabs in my browser.

So how do I actually turn this trashbag "feature" off if it's not by deselecting it in the "Sync" panel, since that doesn't work?