Firefox Support Forum

I have a good 1080p monitor, which I can set up in either orientation. I have a hard time finding monitors which meet my accessibility needs, so a square/squarer monitor or a 2nd monitor would be expensive.

I have tried setting it up in vertical mode, to make it easier to read pdfs and to write. And ideally, to make it easier to avoid sidebars and/or move them away above the main content where they're less likely to trigger as many @##$% migraines.

I've noticed that most websites are designed for the horizontal layout. Elements disappear off the right edge, sometims with a horizontal scrollbar to reach them, sometimes without. Is there a trick to get miost or all websites to fit?

I use about:config fixes, add-ons, and user css to try to increase font sizes, switch colors, block animation, and reduce frame rates to completely block "smooth" animation. I can't do without these, so I don't think I could adapt the mobile version to my needs.

I've noticed *many* other problems in other apps, but if I can get all these websites working in Firefox, I can probably sort out the other problems elsewhere.

At some point, I've noticed that certain behaviours expected to occur when pressing the Escape key no longer did. Those behaviours mainly involved triggering some Javascript, including functionality in keyboard-related extensions, such as Tridactyl. Browser-level functionality on the other hand, such as pressing Shift-Escape to open `about:processes`, or pressing Escape to close Search Suggestions when the URL input bar, continue to work as before.

Upon investigation, I found it is specifically the javascript Keydown event that isn't being registered, while the subsequent Keyup event still is. I used https://w3c.github.io/uievents/tools/key-event-viewer.html to test this.

I also found that starting Firefox in Troubleshoot Mode (Safe mode) doesn't resolve the issue. On the other hand, creating a new profile does.

I've looked at the modified settings in `about:config`; there's a lot, but nothing stands out as being related to keyboard input or javascript.

Can someone please help me find what is causing this?

How do I download 68.10 ESR? Later versions break my files. Don't know why and can not get newer files. All I get is newest version, not the one I need. I can get to the older version directory. But which file do I get?????????

Hi all, the shortcut to close a single tab (ctrl+W (Windows) or cmd+W (Mac)) is not working anymore.

here is what I tried so far: - disabling all extensions (via restart in safe mode) but to no avail - reinstalled Firefox but the problem persists - verified, that the command is indeed cmd+W and was not changed by accident - all other shortcuts are working well

NOTE: I can see that when I press cmd+W, the "file" tab up above on the Mac menu bar flashes for a brief moment, as if the system detects the shortcut. But the tab stays open.

Any other ideas I could try out?

Hi, I accidentally allowed notifications (while using Firefox) from a particular web site only to find out that now I get numerous notifications regarding phony virus alerts, etc. I am unable to block the notifications.

I searched the web for how to block a notification from a web site, but have not come up with any solutions.

In particular, I went to about:preferences > Privacy & Security > Permissions > Notifications. The web site is set to Block, but still the unwanted notifications continue. Perhaps the notifications are coming from a different web site that seems to be hidden?

I also quit Firefox and restarted Firefox, but the notifications continue. I also restarted my Macbook Pro, but that didn’t help either.

Here is the link I originally clicked on, but I obviously wouldn’t want anyone to click on it:

https://duckduckgo.com/?q=!ducky+trialjuries&ia=web

I would be so grateful if anyone has a solution!

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. Unfortunately I don't remember what it was called.

Thought maybe 'pin' something, but that's basically unsearchable as there is something else called pins.

It was great, cause you could simply go to the tab and see all of the saved links, by date. It opened up every time Firefox started and I never had an issue. Saved HUNDREDS of links and now it's just gone! No history of it existing. How do I get it back??? This is terrible. Tons of work stuff saved there.

-Yes, I understand bookmarks and have plenty of those and they are still there. -Not related to Pinterest, just think it was called Pinned or Pin Something.

TIA!

Hi, I just discovered something odd. Trying to troubleshoot something with an android app communicating via web and laptop to free up the phone, and the relevant website has a chat popup and Firefox won't open the popup. I added the website to the whitelist and saved, but still wouldn't. Tried troubleshooting mode, but nothing. Switched to Chrome and it works fine. Cleared cookies and cache and restarted Firefox, but still no luck. The website is ExpressVPN.com. Macbook Pro OS10.14, Firefox up to date, version 115.1.0esr (64-bit).

My keeper add-on needs me to enable permissions for a new feature (Access Browser Activity while Navigating), but I can't find anywhere to enable that permission. In my add-on manager page in firefox it lists the Keeper extension, but gives no option to enable the needed permission. Can anyone help me out?

To Whom It May Concern:

I've subscribed to MLB streaming service for watching baseball games for going on two years. The service has been great because my wife and I can listen or watch games on either my desktop computer or her iPad. Until yesterday (Aug. 21). Yesterday, when I logged on to my account, I couldn't bring up the video image on my desktop. However, my wife's iPad continued to work fine. After clicking on the mlb.tv link, all my desktop would do is show a black screen where the image should have been. I couldn't even scroll. I had to hit the "Go Back" button to return to the main MLB page. I contacted MLB and the technician blamed my browser. My Firefox browser is up to date, and this episode was the first time anything's happened in nearly two years. Could this be the result of a cosmic ray? If so, how do I go about checking?

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json.15q0fp" etc. What is the function of these files, and can I delete them without disrupting the functioning of the browser? I am using Firefox version 115.1.0esr (64-bit), Mac OS x 10.14. Thank you.

I have Firefox 115.1.0esr. Google is my home page. When I search for things I want to ONLY use the Google bar. I DON'T want to start typing and have the URL bar start to fill in. See screenshot, I've unchecked what I think should allow only the Google bar to fill in and search. But it's still going to the MAIN URL bar above. Please help me fix this, it's driving me crazy!!!!!

I can't figure out how to delete this extension: Adobe Acrobat. It's disabled, but I want to delete it.

After updating FF to 115.1.0esr (MAC) I cannot get the Walmart website to work. The home page comes up but it immediately goes to the account log in page [ sign in or create your account ] ( https://www.walmart.com/account/login?vid=oaoh&tid=0&returnUrl=%2F ). I have deleted all FF cookies etc.

It has been doing this for several days, since the update.

NOTE: Walmart website works normally on Safari and Chrome. Thank you, Mike

I have a neuro issue where these trigger my migraines.

And they've become standard web design.

I currently reduce layout.frame_rate to 1, which *helps* unsmooth scrolling animation. That's often enough to navigate pages with narrow sidebars, or with good visual contrast between the sidebar and the content. But it's not enough on pages with extra-wide sadobars and no visual contrast, such as Wikipedia's "Vector" redesign, or the Internet Archive's latest redesign:

https://en.wikipedia.org

https://archive.org/details/texts?tab=collection

I can force Wikipedia into mobile, which helps, but I'm not aware of a similar fix for the Internet Archive, and really need a global fix.

I can get reasonable behavior from the Internet Archive if I reduce the window to about 640 pixels, ... but instead of a non-scrolling sidebar taking 1/3 of the screen, I end up with a non-scrolling desktop taking up 2/3 of the screen!

I have Mac OS 10.14.6, so Firefox stopped working with its latest update. So I downloaded Firefox ESR. I want my passwords, history, and browser data from my original firefox, but when I go to the Import Browser Data function, my original firefox is not listed as an option to import from. And I can't launch my old firefox in order to export the data to an html file. So what can I do? Thanks!

Hi. When I am on Outlook email account, it stopped doing spell and grammer check, which usually indicates with red wave underline idit's incorrect. It was working before. I conatcted Outlook already. After testing, it works with Safari browser on computer, and Android on my mob. Only when I use Firefox, which I have been using for years. I checked Firefox settings, and it's ticked on automatic correction. I did a few times untick and tick again, turned off and on computer. But still no luck. Why??? Please help.

I noticed recently that the "+" for new tab is no longer displayed and available. I have to go to File/New tab to open a new tab.

Does this happen only for me or it is a change that was made? What should I do to have it back as it used to be and it is displayed here:

https://support.mozilla.org/en-US/kb/about-new-tab-page

Thanks.

I downloaded and installed the new version of Firefox a few days ago, and since then it has been running increasingly slowly; sometimes it takes several moments longer than usual to connect to a website, sometimes my cursor hangs when I'm typing. If I quit Firefox and relaunch, it functions normally, but then slows down again. I'm on a Mac running System 10.14.6, and I have a Dashlane extension mounted in the browser. Once I've engaged Dashlane, Firefox seems to slow down quickly, so I am wondering if the problem is partly the way the two are interfacing, or if there are other factors.

Chrome runs normally, as does Thunderbird--only Firefox seems to be struggling right now. Can you help?

Thanks!