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Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (read more)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Asked by curation 3 ماه قبل

Last reply by jscher2000 - Support Volunteer 3 ماه قبل

repositioning the text in slideshow

HI, I'm trying to move the text to below the picture as in the screenshot of the popup (black back ground) on the non-popup pages because the mobile is not in popup, and … (read more)

HI, I'm trying to move the text to below the picture as in the screenshot of the popup (black back ground) on the non-popup pages because the mobile is not in popup, and the text is blocking the artwork as well. Is there a section to move the text outside of the picture? Thank you!

Asked by swwindrider 3 ماه قبل

Last reply by swwindrider 3 ماه قبل

Wyłączenie blokady reklam

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś … (read more)

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś w ustawieniach i firefox support, ale nie znalazłam nic co by pomogło w wyłączeniu blokady reklam. Czy mógłby mi ktoś pomóc i pokierować jak mogłabym wyłączyć blokadę reklam? Jeśli tak, byłabym wdzięczna.

Proszę o szybką odpowiedź

Pozdrawiam Lena Cieślak

Asked by Lena Cieślak 3 ماه قبل

Last reply by cor-el 3 ماه قبل

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 3 ماه قبل

Last reply by zeroknight 3 ماه قبل

Video and audio intermittent

I'm running FF 115.8.0esr on MacOS High SIerra 10.13.6. (desktop). I generally sleep the computer rather than shutting down each day. The problem - If I have restarted t… (read more)

I'm running FF 115.8.0esr on MacOS High SIerra 10.13.6. (desktop). I generally sleep the computer rather than shutting down each day.

The problem - If I have restarted the computer or restarted FF, I can play video and audio OK. Mostly I will find that I can still play for a day or so (even having slept the computer). Then they stop. Opening a new window or a private window doesn't help, the only solution is to restart FF or the computer. All the while, I can get the same video/audio to play on Safari, and Apple iTunes is fine too. It doesn't matter what the source is - YT, Spotify BBC iPlayer, BBC Sounds and so on.

Would really like some help on this!

Asked by Robert Palgrave 4 ماه قبل

Last reply by Robert Palgrave 4 ماه قبل

Lost icon in toolbar to go direct to downloaded pdf file in Finder [MAC]

Until a few months ago I had a small icon on the right-hand end of the toolbar [the one with the URL in it] - After I downloaded a pdf to a file in Finder I could click … (read more)

Until a few months ago I had a small icon on the right-hand end of the toolbar [the one with the URL in it] - After I downloaded a pdf to a file in Finder I could click on that icon & it took me straight to the downloaded pdf file in Finder. It was very convenient. It avoided having to go to Finder & find the recently downloaded pdf file myself so I could open it and read it. I don't know if it was an add-on or some other type of link: I just had the icon in the toolbar. Does anyone know what it was & where [or how] I can get it again?

Asked by carol_m 4 ماه قبل

Last reply by carol_m 4 ماه قبل

Missing two days of history and booksmarks

Good Afternoon, I was looking at some images on Wednesday 28th Feb on Pinterest which I booked marked but when I tried to find them the following day they weren't there. … (read more)

Good Afternoon, I was looking at some images on Wednesday 28th Feb on Pinterest which I booked marked but when I tried to find them the following day they weren't there. I checked history and Library and restore. And the 27th and 28th Feb are missing. So I am thinking do I have two Firefox accounts and that's the reason the dates are missing ?. Is their anyway to find the two days I was browsing ?.

Gerard

Asked by gerardk94 4 ماه قبل

Last reply by gerardk94 4 ماه قبل

  • حل شده

What can I do when you dont explain?

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla accoun… (read more)

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla account, you must follow these steps to ensure continued operation of your account in Firefox: I have firefox 115.7.0esr (64-bit) running on a mid 2010 macBookPro with High Sierra OS 10.13.6

My question: what does this mean? Is my FF equal or older? And is a Mozilla account the same as a FF account? PLEASE help me, by explaining exactly what I'm supposed to do and HOW and reply in simple comprehensible language, I am NOT a tech/nerd/geek and already following all these numbers has given me a headache! Thanks in advance.

Asked by greendog 4 ماه قبل

Answered by TyDraniu 4 ماه قبل

Copy-And-Paste From One Firefox / Waterfox Browser To Another WITH Link Names

I have a question about the same topic of this older thread here - https://support.mozilla.org/en-US/questions/1257189 ...when you do some of the solutions to this pro… (read more)

I have a question about the same topic of this older thread here -

https://support.mozilla.org/en-US/questions/1257189

...when you do some of the solutions to this problem the copy-and-paste from either the vertical column or in Bookmarks manager it will copy the whole URL code as the title of the link and not what you renamed that link or its default name from its creator.

Is there a way to copy-and-paste the bookmarks WITH the already-created link names attached from the previous Firefox / Waterfox browser?

Asked by SennaSempre 5 ماه قبل

Last reply by SennaSempre 5 ماه قبل

Authenticity verification

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open… (read more)

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open has not been verfied. Really don't understand that since it is the firefox browser and this came from Mozilla. How do I correct that?

Asked by Brian Davenport 5 ماه قبل

Last reply by cor-el 5 ماه قبل

  • Archived

Firefox wont sync across laptop and desktop

Hello I hope you can help. Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work. I have reset primary password, logged into both dev… (read more)

Hello

I hope you can help.

Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work.

I have reset primary password, logged into both devices, selected sync on both devices. But it does not sync to desktop. Both machines come up in the Connected Services setion of my mozilla account.

When i try to manually enter logins & password on desktop list - it keeps asking me to enter my primary password (despite already being logged into firefox).

This is very frustrating so any help is greatly appreciated.

Asked by chughes2 6 ماه قبل

Last reply by jonzn4SUSE 6 ماه قبل

  • Archived

Firefox ESR does not run on 10.11.6

I'm trying to run Firefox ESR on on a Mac with OS 10.11.6. This page (https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr) seems to indicate that Firefox ESR s… (read more)

I'm trying to run Firefox ESR on on a Mac with OS 10.11.6. This page (https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr) seems to indicate that Firefox ESR should work on a Mac with 10.11.6, but my computer says that Firefox ESR is not able to run on my Mac with 10.11.6. Any suggestions for how I can get Firefox to run on this older computer?

Asked by JWS23 6 ماه قبل

Last reply by JWS23 6 ماه قبل

  • حل شده
  • Archived

Transfer info to new lap top

Is there a way to transfer all my log ins and their words from my desktop Mac to my new lap top Mac Air. I need to do it possible my a flash drive since the first time I… (read more)

Is there a way to transfer all my log ins and their words from my desktop Mac to my new lap top Mac Air. I need to do it possible my a flash drive since the first time I did it by migration and overloaded the lap top with all the stuff on the desk top. After lots of work to delete everything and reinstall the OS I did it by the flash drive. But I don't have all my logins and their passwords on the lap top.

Asked by Mac73 7 ماه قبل

Answered by jonzn4SUSE 7 ماه قبل