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Trouble recovering bookmarks

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate th… (read more)

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate the backup html in my profile folder. Unfortunately I can't find anyway to actually use that back up. All of the guides I've found take you through the manage bookmarks tab but everything there is baisically unresponsive for some reason.

Asked by Jerald Galen 12 دقیقه قبل

trying to recover

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u… (read more)

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u could help me ?!

Asked by Pirithous 1 روز قبل

Last reply by Pirithous 43 دقیقه قبل

Firefox Homepage

Within the last week, my homepage has changed in look and operation. It no longer has all of my bookmarks, I can no longer navigate back to my homepage from other sites,… (read more)

Within the last week, my homepage has changed in look and operation. It no longer has all of my bookmarks, I can no longer navigate back to my homepage from other sites, etc. Also, it have a very plain, sterile display. What changed and how to I get back to my original homepage?

Asked by tuck.milligan 10 ساعت قبل

Last reply by jscher2000 - Support Volunteer 1 ساعت قبل

Concern Regarding Slow Extension Review Process

Dear Firefox Add-ons Team, I hope this email finds you well. We have noticed that the review process for Firefox extensions is significantly slower compared to other br… (read more)

Dear Firefox Add-ons Team,

I hope this email finds you well.

We have noticed that the review process for Firefox extensions is significantly slower compared to other browsers. For instance, Chrome and Edge typically complete their review within two hours, whereas Firefox takes considerably longer.

When issues arise with our extension, we need to release an updated version as soon as possible. Sometimes, these situations are urgent, and the prolonged review time makes it difficult to provide users with the latest fixes and improvements promptly. This delay negatively impacts the user experience.

We kindly request that you consider optimizing the review process to help developers deliver timely updates and ensure a smoother experience for Firefox users.

Thank you for your time and support. We appreciate your efforts in maintaining the Firefox ecosystem.

Best regards, Coupert Development Team

Asked by Customer Service Coupert 3 ساعت قبل

Last reply by jscher2000 - Support Volunteer 1 ساعت قبل

open previous tabs not working

i have checked open previous windows and tabs but every time i exit and reopen browser it is the default home page opens. I have unchecked delete cookies option exit also… (read more)

i have checked open previous windows and tabs but every time i exit and reopen browser it is the default home page opens. I have unchecked delete cookies option exit also.

Asked by akashkherana 3 ساعت قبل

Last reply by jscher2000 - Support Volunteer 1 ساعت قبل

  • حل شده

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 5 ماه قبل

Answered by Paul 5 ماه قبل

passwords gone

After usual PC restart non of my logins work anymore. I have logins.json file and key4 db file in my profile but firefox does not want to read them anymore. In json file … (read more)

After usual PC restart non of my logins work anymore. I have logins.json file and key4 db file in my profile but firefox does not want to read them anymore. In json file I can see all the website and encrypted passwords, so all looks good there. Even more interesting, if I create new password it is saved in the same logins.json file but I can see those in the browser. So out of 50 logins there I can see only most recent two.

I tried to uninstall and reinstall mozilla and then copy logins.json and key4 files to the new profile but it did not help. Any ideas appreciated.

Asked by ilyaw77 2 ساعت قبل

My computer was not used for awhile and neither was my HP Printer.

My computer was not used for awhile and neither was my HP Printer. In the meantime I got a new internet provider with a new password. My Dell computer asked for and conn… (read more)

My computer was not used for awhile and neither was my HP Printer. In the meantime I got a new internet provider with a new password. My Dell computer asked for and connected to the new internet immediately. Now I am trying to connect the printer and it tells me "no internet connection." and I can't figure out how to change the connection/password or what I need to do. I will appreciate any and all help.

Asked by FOOTEGIBSON 2 ساعت قبل

Firefox extensions all suddenly disabled

Last week, all 11 of my Firefox extensions, which I've been using for years, were suddenly disabled. For each I got the same message: "[Extension name] could not be verif… (read more)

Last week, all 11 of my Firefox extensions, which I've been using for years, were suddenly disabled. For each I got the same message: "[Extension name] could not be verified for use in Firefox and has been disabled." Following Firefox's instructions, in about:config I switched "extensions.langpacks.signatures.required" to FALSE, restarted my computer, but nothing changed. I tried reinstalling the extension Adblock Plus from Firefox's own list of add-ons, got the message "Installation aborted because the add-on appears to be corrupt." Any idea what's going on and what I can do?? Thank you.

iMac OS 10.11.6 El Capitan; Firefox version 78.15.0esr (64-bit)

On my Macbook Pro — OS 12.7.6 Monterey, Firefox version 136.0.2 (64-bit) — the same extensions work just fine.

Asked by Christine 14 ساعت قبل

Last reply by Chris Peterson 7 ساعت قبل

Some websites not working’ in ‘Firefox, ’ Forced to use chrome to complete transactions.

Wasted a lot of my time trying to figure out California DMV registration renewal in firefox. Would not complete transaction. Forced to use chrome instead. So, why should … (read more)

Wasted a lot of my time trying to figure out California DMV registration renewal in firefox. Would not complete transaction. Forced to use chrome instead. So, why should I continue firefox if I'm being forced to use chrome?

Asked by Lost in all the convolution 3 ساعت قبل