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Firefox not closing properly

I read where others were having the same problem, getting crash reports after trying to close down firefox and takes super long wait to be able to browse when starting ag… (read more)

I read where others were having the same problem, getting crash reports after trying to close down firefox and takes super long wait to be able to browse when starting again. But I never did read a fix. Can anyone help?

Asked by Rod McAfee 3 روز قبل

Last reply by zeroknight 1 روز قبل

Spotify Web Player -- 2 second delay after skipping audio, doesn't happen on Chrome

On spotify web player in firefox there is a delay after skipping 15 seconds forward or backward in audio. Only on bluetooth speakers. But doesn't happen on Chrome. Anyone… (read more)

On spotify web player in firefox there is a delay after skipping 15 seconds forward or backward in audio. Only on bluetooth speakers. But doesn't happen on Chrome. Anyone got a fix or can help?

Asked by Austin 2 ماه قبل

Last reply by zeroknight 1 روز قبل

  • حل شده

Repeating "Welcome back" popup when starting Firefox

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup … (read more)

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup stating that "Here’s a quick reminder that you can keep your favorite indie browser just one click away." and provides a button to make the browser the default one. That's exceedingly annoying - I can understand that Firefox wants to notify my once in a while, but this happens at least once a day, probably more often than that. I looked over the source code and got that it is a "spotlight" feature, but I failed to find any settings that would turn it off. Any idea how can I disable this forever?

Asked by pepak 1 هفته قبل

Answered by pepak 2 روز قبل

This network is blocked due to unaddressed abuse complaints about malicious behavior.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page This network is blocked due to unaddressed abus… (read more)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

Asked by thdegroote18 3 ماه قبل

Last reply by jscher2000 - Support Volunteer 2 روز قبل

  • حل شده

I cannot log in to websites using Firefox

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have… (read more)

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have a little note at the bottom left "javascript:void(0);" Another example, dutchcrafters.com , when I click Log in with Gmail, nothing happens.

I have tried removing all the content blocking extensions (privacy badgers, ublock origin, etc.), did not fix it. I have tried a firefox refresh, did not fix it. I have tried uninstalling and reinstalling firefox with several device restarts, did not fix it.

I know this must be a firefox specific problem because microsoft edge work perfectly for both of these examples. Any other suggestions to fix this firefox issue?

Asked by James Lin 1 ماه قبل

Answered by cor-el 1 ماه قبل

RELAY Premium

When I try to access my premium relay dashboard, I am taken to the free option and asked if I want to upgrade to premium..... I have been a premium customer for 2 yeras?… (read more)

When I try to access my premium relay dashboard, I am taken to the free option and asked if I want to upgrade to premium..... I have been a premium customer for 2 yeras? Can you help/advise please? Tim

Asked by timawmack1 2 روز قبل

Last reply by Paul 2 روز قبل

Convert pdf to word

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it. … (read more)

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it.

Asked by mchasehq1 2 روز قبل

Last reply by jscher2000 - Support Volunteer 2 روز قبل

  • حل شده

Can't copy text - It works in any other browser

Hello! I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but t… (read more)

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

Asked by BMET1 3 ماه قبل

Answered by cor-el 3 ماه قبل

"Your browser is being managed by your organisation" (Der Browser wird durch Ihre Organisation verwaltet)

On my Laptop I always get the Message "Der Browser wird durch Ihre Organisation verwaltet" (No. 1). To change this I should go to HKEY_LOCAL_MACHINE via REGEDIT. Then to … (read more)

On my Laptop I always get the Message "Der Browser wird durch Ihre Organisation verwaltet" (No. 1). To change this I should go to HKEY_LOCAL_MACHINE via REGEDIT. Then to SOFTWARE / POLICIES / ???. There should be an entry MOZILLA or FIREFOX. I dont have this (No. 2). So I should go to FIREFOX "about:config" and there I should change "security.enterprise_roots.enabled" from "true" to "false". But it is (the ONLY) setting, which is locked (No. 3).

So I do not know, how I can remove this "Your browser is being managed by your organisation".

Can you help me?? I am my own organisation....

Asked by dieter_wiese 2 روز قبل

Last reply by cor-el 2 روز قبل

  • Archived

The dutch support page is useless

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1 Could someone from this amazing community go in and upda… (read more)

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

Asked by johannes 8 ماه قبل

Last reply by Kiki 2 روز قبل

When I Clear My History, My Logins do Not Clear.

When I clear my history, my accounts autofill email information. I check all the boxes including "Active logins" and "Form and search history". My emails and usernames an… (read more)

When I clear my history, my accounts autofill email information. I check all the boxes including "Active logins" and "Form and search history". My emails and usernames and passwords still autofill on every website. Please help.

Asked by Hugh G. Rection 3 روز قبل

Last reply by cor-el 3 روز قبل

Old Settings on Firefox Not Available

I deleted Firefox from my Windows 11 computer because it was having issues. I reinstalled but I did not get back the same settings I have on my laptop. I have tried to do… (read more)

I deleted Firefox from my Windows 11 computer because it was having issues. I reinstalled but I did not get back the same settings I have on my laptop. I have tried to do a complete uninstall and remove all Firefox files but, there are files attached to my Avast antivirus that I can't delete. Also when I down load it wont Sync. Firefox is my browser of preference and I do not want to use another browser. I should also note that Firefox has been completely removed from program files, program files(x86) as well as program data but there are still file in Avast and Windows. See picture attached. Help I really love Firefox

Asked by reality.pro 3 روز قبل

Automatically enable/disable the "Use system colors" check box in the color settings.

In the browser settings I use a color preference that replaces white with black, this works with pages where Dark Reader is not available. These settings are needed so th… (read more)

In the browser settings I use a color preference that replaces white with black, this works with pages where Dark Reader is not available. These settings are needed so that when surfing the web at night with the dark mode on, my eyes don't hurt from contrasting bright white elements with dark-colored pages. For example, it works on single image pages - in situations where except for the image the rest of the page is colored solid white; It also works for some add-ons - on settings pages and pop-ups.

I'm interested in being able to automate toggling on/off the «Use system colors» checkbox, which is in the browser «Color» settings. It would be great to somehow synchronize the activation of night mode in Dark Reader with disabling checkbox responsible for using system colors. Or, for example, make it so that when the «Website appearance» setting is set to «Automatic», the checkbox is switched accordingly together with it - being disabled when the appearance is dark and enabled when it is light.

Asked by малютка Фюрер 3 روز قبل

Firefox asking me to sign in again to all platforms after update

Hi, lately I have been having issues with updates. When Firefox browser in MacOS gets update, it ask me to sign in to all platforms again. This wasn't the case at all bef… (read more)

Hi, lately I have been having issues with updates. When Firefox browser in MacOS gets update, it ask me to sign in to all platforms again. This wasn't the case at all before.

Looking forward to the responses.

Thanks!

Asked by i.akhtar 3 روز قبل

Messages not showing

In a sub folder, no messages show, but, above where they should be (above the column titles), it tells me there are 2 messages. How do I get to see them and stop this eve… (read more)

In a sub folder, no messages show, but, above where they should be (above the column titles), it tells me there are 2 messages. How do I get to see them and stop this ever happening again?

Asked by agnarjohanson 4 روز قبل

Last reply by jonzn4SUSE 4 روز قبل

Loading home page jumps to bottom

My client's website is loading incorrectly on Firefox. When the homepage loads, it jumps down to the contact form at the bottom. This doesn't occur on other browsers. … (read more)

My client's website is loading incorrectly on Firefox. When the homepage loads, it jumps down to the contact form at the bottom. This doesn't occur on other browsers.

Asked by heklawiter 4 روز قبل

Last reply by jscher2000 - Support Volunteer 4 روز قبل

The Firefox browser screen freezes when attempting to copy via right-click in PowerPoint web.

--> While using Right-click copy to copy a content in OWA PowerPoint is freezing the entire web screen. --> We are seeing this issue with Linux, MAC and Windows as … (read more)

--> While using Right-click copy to copy a content in OWA PowerPoint is freezing the entire web screen. --> We are seeing this issue with Linux, MAC and Windows as well with the Firefox version of 122.0 and 123.0 updates. --> As a workaround we were able to copy the contents using the keyboard shortcut but would like to get the support for the issue with right-click copy. --> This issue has been observed across our ARM environment.

Please let us know if there is any fix for this issue.

Asked by kaviya.nandagopal 4 روز قبل

Last reply by jscher2000 - Support Volunteer 4 روز قبل