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Can't get Thunderbird to work with ATT

  • 3 پاسخ
  • 2 have this problem
  • 5 views
  • آخرین پاسخ توسّط Matt

NateInWisconsin
NateInWisconsin
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I went to Thunderbird, clicked on 'File', 'New', then 'Get a New Mail Account'. I filled in my name, e-mail address (my att.net one), and my password. Everything seemed to be going fine until I hit 'Done'. Then I got this error message:

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 57" data: no]

I click 'Okay', and for the past 45 minutes I've had the little spiraling circle with 'Checking Password'. I put in the correct password for my AT&T account.

Help!

I went to Thunderbird, clicked on 'File', 'New', then 'Get a New Mail Account'. I filled in my name, e-mail address (my att.net one), and my password. Everything seemed to be going fine until I hit 'Done'. Then I got this error message: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 57" data: no] I click 'Okay', and for the past 45 minutes I've had the little spiraling circle with 'Checking Password'. I put in the correct password for my AT&T account. Help!

All Replies (3)

Matt
Matt
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File > new > existing account is what you need.... you are adding an existing ATT account.

NateInWisconsin
NateInWisconsin Question owner
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I do that, I get this message: 'Incoming server already exists'. Still unable to get mail.

Matt
Matt
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So you have created your account and it is not working. is that the case?

What happens when you press Shift+F5