Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No audio at all for Netflix; no problem elsewhere

  • 1 پاسخ
  • 2 have this problem
  • 9 views
  • آخرین پاسخ توسّط Matt_G

more options

I use instant viewing only on Netflix. After installing Firefox i can bring up the movie but there is not sound. I've tried random selection of movies but nothing. Other videos, dvd, etc.. the audio works fine.

I use instant viewing only on Netflix. After installing Firefox i can bring up the movie but there is not sound. I've tried random selection of movies but nothing. Other videos, dvd, etc.. the audio works fine.

All Replies (1)

more options

Hi Orpah,

Have you looked that the Knowledge Base article What to do if Firefox won't play any sounds? There are some really good troubleshooting steps in there. I'm *fairly* certain netflix uses silverlight, so you might want to be sure all your plugins and extensions are up to date. Take a look at Fix common audio and video issues for some help with that.

Hopefully this helps!