Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have to restore my menu bar everytime I start up Firefox since the upgrade?

  • 2 پاسخ
  • 8 have this problem
  • 4 views
  • آخرین پاسخ توسّط cor-el

more options

Every since my recent upgrade of Firefox to 3.6.8, every time when I start up Firefox, my Bookmarks Toolbar only have 2 items on the list and no items lists for rest of my regular bookmarks.

I have to go through restoring my bookmarks Bookmarks > Organize Bookmarks > Restore Bookmarks every time I start up my browser. It is a nuisance to go through all that every single time I start up my browser.

The browser no longer opens the PDFs any more, and asks if I wish to open an external application. If I choose yes, and I've selected my regular Acrobat Reader Pro 7.0, nothing happens.

Can someone help me with this issue please?

Modified by lammie

All Replies (2)

more options

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

more options