Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

"Exchange auth error" when trying to add Outlook or Gmail accounts to Mozilla Thunderbird

Thunderbird Passwords and sign in
gcoote67
gcoote67

Hi all

I have recently downloaded Mozilla thunderbird, but am having trouble with adding accounts (outlook and gmail). I keep getting the "Authentication failed" error. Have tried other solutions online, like disabling the Account Hub, but nothing changes. I understand that may no longer be a solution. Is there anything else I can try?

Thanks in advance.

Hi all I have recently downloaded Mozilla thunderbird, but am having trouble with adding accounts (outlook and gmail). I keep getting the "Authentication failed" error. Have tried other solutions online, like disabling the Account Hub, but nothing changes. I understand that may no longer be a solution. Is there anything else I can try? Thanks in advance.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.