Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

losing text input into webpages

  • 2 پاسخ
  • 0 have this problem
  • 3 views
  • آخرین پاسخ توسّط cor-el

more options

I frequently open a web page, start filling in a dialog, switch to another tab to gather evidence, then return to the original dialog. In the past few days, I have experienced the loss of my input into the dialog. Indeed just now when I started searching help, added my question, then was moved to a replacement page to log in, I returned to the question to find it deleted. Earlier today when I had spent ca 15 minutes composing a reply to contribution in a Google discussion group, the same thing happened.

Is there someone in Moxilla who considers that my contributions are really worth deleting, and spends days waiting to pounce on my messages?

Is this a consequence of the new Firefox security system (whose name I cannot check for fear of losing this text along with the previous ones)?

I frequently open a web page, start filling in a dialog, switch to another tab to gather evidence, then return to the original dialog. In the past few days, I have experienced the loss of my input into the dialog. Indeed just now when I started searching help, added my question, then was moved to a replacement page to log in, I returned to the question to find it deleted. Earlier today when I had spent ca 15 minutes composing a reply to contribution in a Google discussion group, the same thing happened. Is there someone in Moxilla who considers that my contributions are really worth deleting, and spends days waiting to pounce on my messages? Is this a consequence of the new Firefox security system (whose name I cannot check for fear of losing this text along with the previous ones)?

All Replies (2)

more options

You'll notice differences between sites. In the ideal case, the site allows caching forms and assuming you haven't disabled caching, Firefox will show whatever you had in the page when you go "Back." This support site reloads or clears the form when you come "Back" to the page, which has cost me some work over the years.

Using a second tab should never clear a form in another tab, unless that tab crashed, or maybe memory was so full that Firefox told Windows to dump that tab's contents.

Also, could you double-check to make sure you don't have any add-ons that reload pages in the background, or suspend pages to save memory?


Unrelated to that problem, your Firefox has a contradictory self-identification:

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/111.0

I'm not sure what caused that, but you could check the preference mentioned in this article: How to reset the default user agent on Firefox.

more options

Firefox will detect if your computer's memory is running low, which is defined as lower than 400MB, and suspend unused tabs that you haven't used or looked at in a while.

The tab unload feature is controlled by a preference on the about:config page that you can set to false to disable this feature. Keep in mind that this makes you vulnerable to low memory issues.

  • browser.tabs.unloadOnLowMemory = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.