Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

e mail issues when using firefox

  • No replies
  • 0 have this problem
  • 5 views
more options

I often send same e mail to people, so I use copy/paste from word doc. When I send the e mail it corrupts, see example below. Someone suggested I should copy/paste from notepad instead, but still same issue. Then I sent exact same e mail (copy/paste from word doc) and send via Chrome. No issue. Any suggestions please ?

Here is part of what should be sent:


Please can we take this opportunity to remind you that check in time is after 4.00pm, and departure time must be before 10.00am. This is to enable the villa to be perfect for you and following guests. If you have any questions/problems when at the villa, please call the management company (details on below) asap. In the unlikely event the management company fails to help you then please contact me.

Here is what gets received;

mso-fareast-language:EN-GB">Please can we take this opportunity to remind you that check in time is after 4.00pm, and departure time must be before 10.00am. This is to enable the villa to be perfect for you and following guests.

mso-fareast-language:EN-GB">If you have any questions/problems when at the villa, please call the management company (details on below) asap. In the unlikely event the management company fails to help you then please contact me.

color:black;mso-fareast-language:EN-GB">A reminder please there is NO SMOKING and NO PETS allowed within the villacolor:black;mso-fareast-language:EN-GB">.

I often send same e mail to people, so I use copy/paste from word doc. When I send the e mail it corrupts, see example below. Someone suggested I should copy/paste from notepad instead, but still same issue. Then I sent exact same e mail (copy/paste from word doc) and send via Chrome. No issue. Any suggestions please ? Here is part of what should be sent: Please can we take this opportunity to remind you that check in time is after 4.00pm, and departure time must be before 10.00am. This is to enable the villa to be perfect for you and following guests. If you have any questions/problems when at the villa, please call the management company (details on below) asap. In the unlikely event the management company fails to help you then please contact me. Here is what gets received; mso-fareast-language:EN-GB">Please can we take this opportunity to remind you that check in time is after 4.00pm, and departure time must be before 10.00am. This is to enable the villa to be perfect for you and following guests. mso-fareast-language:EN-GB">If you have any questions/problems when at the villa, please call the management company (details on below) asap. In the unlikely event the management company fails to help you then please contact me. color:black;mso-fareast-language:EN-GB">A reminder please there is NO SMOKING and NO PETS allowed within the villacolor:black;mso-fareast-language:EN-GB">.