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Account Recovery

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  • آخرین پاسخ توسّط Dropa

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I am trying to login with my personal email account, but it is saying that it is not the primary email on that account. I have no idea what another email would be that I used for that account. Is there any way that I can reset this so I can use my primary email as an email for a firefox account? I do not care if I have to reset and start from scratch as I do not (yet) have any paid Mozilla services on the account.

I am now contacting support directly via email but do not know how to delete this thread.

I am trying to login with my personal email account, but it is saying that it is not the primary email on that account. I have no idea what another email would be that I used for that account. Is there any way that I can reset this so I can use my primary email as an email for a firefox account? I do not care if I have to reset and start from scratch as I do not (yet) have any paid Mozilla services on the account. I am now contacting support directly via email but do not know how to delete this thread.

Modified by devonf

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If you don't recall the primary email login access there's not much that can be done here. If you can't login with the primary email account and reset the email for the registered primary login then it's considered a Lost Account that no one on here can help with. You have to start with a new login account at this point.

Modified by Dropa